Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The collar is cool! It shines well in the dark! three modes: frequent flashing, slightly less flashing and just Shining. now in the dark it is good to see the dogFast shipping! Thank you very much!
Shines well, the latch is not very reliable
good
Great, meets the requirements, I have more control of my cat now q my mother to me when I was little A 10 to the invention.
Recommended. 21 July ordered, 4 August received. Ring on dog collar not suitable to meet out Let, called ideal as bar lights when walking in the dark. Dogs are easily visible in the dark. You can't see how long it takes/waneer battery is full. Easy to size. Sizes correspond to size chart.
genial
Perfecto
Soo cute
I get it all right. I'll barely carry and walk my cachorra
Perfect. The model is rechargeable. I ordered size L. The necklace fits. It's wide. The product is very worthwhile.
Luminous-about-not to worry was used regularly without having to worry road light!
It's going well, it's arrived a month in advance. I have a battery pack and this one I bought with battery works better.
Good collar. I think in the rain will not last long. Lots of holes.
Great to have my bitch located at night in the Park
Súper contented
The necklace is as thought and has come early. The light has 3 positions and work properly and size you going perfect. Further has wasted little time to arrive
Nice dog collar. Strong buckles, buckle controller well fix the strap. Size chart corresponds to. The bitch малинуа 20 kg have M. Has 3 light modes: 1) fast blink, 2) slow flicker (посекундное), 3) constant light. Bright lights, but uneven. Not the whole tube, and at the beginning and end. Charged by USB. As far as fast-can not say, not pinpointing, but think that is not longer than fitness bracelets. After you receive the parcel strong light collar us enough for 3-4 hours. Then much light fades. According to the фотоотзывам most bright collar Green. As far as the energy after full charging will add later. Pink collar different shade of pink light at the ends. One end cold pink, with another-warm. The collar uniform blue light. Ordered 25.04 came 20.05 Novosibirsk Postamat Omni cdek. Each collar cost the 313₽ discount coin and payment via SMS (Kiwi also makes a discount). The store did not communicate, but recommend.
I am very happy came fast is expected
Todo great. The size xs you going well my BITCH. Good light in the darkness, enough not to lose it's view at night.
Good dog collar, quickly came. Three illumination mode (fast flashing, slow flashing, constant light). Very very regulated, but not very me like hanging end. In theory he can fly, better adjusted to the dog and hem. There is a ring for leash, place charging заизолировано, small cable included. Very luminous part with controller if you can get it. Lights is quite bright, but because it is. The shining of the shorter the collar, is not from all sides visible light. So in theory dog can escape meters 20, turn around the side, and you did not see.
Thank you very much. Collar got 7 May 2022. The product is fully consistent with the store. A set of cables to charge the collar. Заряжу it and will check back soon, then review. The seller is done, well-packed
toll
It came sooner than expected. I'm loading it. It looks great. You'll need to know how long the load lasts, I'll tell you.
Product seems to work fine! I am very satisfied!
so far do good.. has 3 different modes. recommend