Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
It's hard and good.
Ordered M hand is not huge in the photo 33 cm volume, it is not weak, keeps well, digging became easier :) delivery is very fast
Very good goods. Thank you Seller.! I order 2 times.
The elbow is good, fit in size perfectly. (at 31 cm). I took in another place the total size, there the size was larger ..
Trop confortable
Took on growth 175 at a weight of 72. Tugovat on the hand, I think-long not like. You can try on a larger size.
I took it for my wife. Her response is a little tight. We took it when the joint hurts rubbing the ointment and for the night you fix it. With this task copes.
Great product, durable, after a week wear no any traces, any mechaceń nor the Not extends. Super.
Everything is fine, the size corresponds to the specified in the description, it sits tightly and does not fetter the movement and if you need to tight fit it for 1 size smaller to take to take
The parcel traveled 1,5 months to Mo. The measurements fit L, but it would be better to take on a larger size.
Shipment arrived, everything is fine. I recommend :-)
Does leave a little tight mark. overall ok. choose size carefully, especially when it between M and L
as described in
The measurements are accurate BUT it's not elastic enough,so it's too tight and stops blood flow.(I ordered XL) There are silicone straps on the top that keeps it on spot.
Everything is good) it came quickly)
I received the parcel, I'm happy with the purchase, I recommend it. Thank you store.
Very much about Ty. I'm not sure anything can help. If you need with the norms of fixation, choose another. Or elastic bandage
Sits perfectly, a side inside with rubber so that it will not slip.
Everything is fine! Thank you!
Did not fit the size. large.
2nd time purchase I'm happy thank you
Everything is fine! The bandage is just right.
Good product sent fast to see you good recommended.
Ordered 27.06 delivered 22.07, store recommend
The goods received before the deadline. The goods as it should, but with the size does not guess you need less. If L then for me it is better m to take