Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Came well packed, but it is small quantity each, but for the price is great
I like how I leave my face
I haven't used it yet but it looks good. I don't know if the review can be rewritten, if so I will be back in a couple of weeks.
Product arrived today, very well packed. I haven't used it yet, I'll start using it today and soon, soon I leave a usage comment.
The goods arrived very quickly! Well packed. I will write the results later! Seller recommend!
Very good size and love how it feels on skin
The products arrived before the stipulated date, very well packed. All sealed, intact.
Was delivered two weeks delay after three months and two weeks after my payment. All right. All right. The bottles were protected with an air bag. Thanks to the store.
Sent quickly. the delivery was very long 47 days, but the store wrote that the package was delayed, thanks for it, everything arrived well packed
Excellent store and item. You can trust this seller, honest. Do business again. AAA++++
The shipment has taken a while. The product has arrived in good condition and is very well packed. Brings little quantity. To expect good results
Good
The goods are at the garny station, the buv is packed with a capsule from the other, and the time is normal, the cream of the Troechki Rostanuv, ale I think that it is not for the store to sell,
Delivery was delayed by a week. Combined 2 orders into one. Packed very well, in a puffed bag. I haven't tried it yet. I'll add it later. Thank you. I recommend it.
Thanks to the store, I received everything in the shortest time, the product is very well packed, I am satisfied. In good packages, you can give.
Great product, well packed, fast delivery, I am very satisfied, I recommend
Beautiful good smell product I would give a notice when I would have it test
Good
Packed very nice, Announces the super, quickly came and already can't wait when użyję
bottle not full.
It looks good and smells, I don't know the result yet, thank you, I recommend the store
Fits all, test it straight. Good skin-friendly
Delight!The product presentation is gorgeous, the packaging is great, nothing crumpled! At first glance the cream is cool, the texture is good! I am very satisfied!The delivery is fast, thank you very much the store!❤️ I definitely recommend this store to everyone!✌️
The store is super, worried about the delivery, wrote that I will receive it soon, well packed, every box in film
The article arrived well packed in a well-made envelope. M8 was waiting almost end of the month, what about shipping very fast. To see what the results are, I will comment in a few days. It smells good the 24K Gold Nicotinamide Essence, the Golden Repair Eye Cream and arrived very loose and as soon as I opened the cap you can see that it is greased inside, but that doesn't mean the product doesn't Is good, indeed I would say that it will have a good effect, and all gold. And the very famous Roll-on Anti-Wrinkle Eye Serum I love it so much, I know that these 3 products will give very good and effective results. C9nsiglio this store for everything, both for the delivery and for how the products are packed for his Customers.