Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The jacket is very beautiful and warm, all as in the photo
I took on my m size XXXL, the size is perfect, I wanted to drown in a soft plush According to the reviews I saw that the elastic band bottom very pulls everything, but it's a matter of two minutes, when you can simply cut it off and the blouse will be perfect, the same Got there in about 3 weeks, sent out in about a week, after placing an order I am very pleased with the purchase, I recommend
What a beautiful clothes! The workmanship is very fine, the style is fashionable, beautiful, atmospheric, noble and thin. I am happy in my heart. I wear it so comfortable and charming. It is so charming and self cultivating. Walking on the street There is a lot of turning heads.
The store delivers the goods in time, and the customer service is very good. I am used to giving praise, come on!
The workmanship is good, and it feels very classy at first sight! There is no color difference, and it fits well.
The store's delivery is very fast, and it will arrive in one day!
Comfortable to wear, the store delivers in time
The fabrics are very good and beautiful, very satisfied
The most satisfied since online shopping.
I just wore clothes and went out, the effect is good
It's really good to buy it for the second time!
Thinner beauties wear out superbly!
I wanted to wear it boxy, but I was going to make it a little bigger. At 165cm, this size is located above the hips
I love it, warm fast shipping, the only thing the color varies a little
In short, interesting jacket, soft, I would not say that warm, under the northern summer necessary underneath something to put on. Zipper though not very, when doing up hits the material at the dog. If you want oversayz, you should order the big size.
Good!! The current thread stuck below well okay
It is beautiful and charming, warm enough for winter here that is not very intense. Bought size M, fit very well! Had no problems with damage or delay.
a bit big for a size small but i love it, warm cozy!
She's just gorgeous. Fur is not like Emery, very gentle and soft, which I want to apply to the face, very light, almost weightless but at the same time warm enough. For the winter it is unlikely, but with our winter sweaters and this jacket will be enough not to freeze.