Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
All OK.
My wife liked it
Beautifully deliver quickly very serious
I like it very much! It has elastic and is adjustable. I recommend it
Great cap. It looks quite like leather.
Sublime better than in the photo I advise the store and fast
It's as described by the store, I love
Good
Beautiful as described and as fast delivery picture thanks to the store
хайпово
Cool cap. I came in an inflated bag so that I did not spoil it. On the head keeps well. Behind the elastic band, which allows you to wear a cap for different head sizes. Well protects the head from not strong rains (there was a little rain and I already dressed it and the head did not get wet). Recommend. Arrived pretty fast. Recommend
Cap according to the description, arrived well packed package with air, as in the barrel, not damaged, the parcel was tracked, the store recommend
Good one. Meets the photo. I take it a second time.
Just like the description, I love it.
It's beautiful and looks spectacular. I loved it. He arrived quickly and in excellent condition.
Simple!
Thin, on the head of the village tugovato, but behind the rubber band so I hope that it will stretch a little and the head will not squeeze.
I loved it, I loved it, it's exactly as I expected
I am very satisfied with my purchase the item is identical to the store's description! I recommend the seller and his products
Very cute
Delivery delayed for a couple of days. Came in. Excellent condition. On a large head sits normally, behind there is an elastic band. The cap is very roomy, the height is adjustable. It is good to walk in the light rain, the visor perfectly protects the glasses from drops. For their money surpassed all expectations!
Happy with this purchase, I expected a visor a little longer, but finally the fall is perfect A little bright but not shocking Fast Delivery Very well packaged product
Thank you!