Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Sneakers were selected. As a person to be. Rozmir pidiyshov, having made a stop...
Very light sneakers, very comfortable, material seems to be resistant looks like it will last and a good purchase for the price, my number is 41 and I bought 44, it got a little big, perfect would be the 43, consider 2 number more of yours, I was not taxed arrived well packed
Great sneakers. Foot 28 cm, ordered size 45-fit perfectly. It smells a bit, but I think it won't be long.
Good can be taken. foot length 28 took 43 all fit
Sneakers are generally fire. The color is cool, so rich bright.
Sneakers fire, on my 42 they came up in the back, but they do not press, but the very thing that is needed. Well-made, lightweight, no traces of glue and bumps, no repellent smell. Delivery is very fast, literally a couple of weeks and crosses in Tyumen. I recommend it.
Baasploa lightweight men's mesh sneakers, outdoor sports shoes. Spring-autumn season.
There are traces of glue on the toe. The size corresponds. Third order.
I liked the tennis, it was very tight, neither tight nor loose, Shin 41, I asked for the number 43
Good sneakers, ordered a size larger, sat perfectly.
Good sneakers. Thank you. Took 43 on 42 legs.
Excellent Product recommended store very convenient.
Cool, comfortable sneakers! The size is correct, use the store size grid from the description.
Kroma Super!! For summer and easy autumn, the insole is soft, the delivery is just over a week, I love it
It looks well done. Size on the grid.
Great sneakers. At first there was a smell, but then it disappeared. Came without a box, but well packed. I haven't worn it yet, I will wait for summer) Seller recommend
The delivery is very fast, about three weeks. The crosses are the same as in the store's photo. All super.
Great sneakers, light and comfortable, perfect for the day.
The size is big. I think I should order one size smaller
Perfect workshop arrive fast store right genero cool
The simple but enough package arrived in good condition, very good looking, I liked them quite and relatively comfortable, you can put a softer template to make them fabulous. Very good brand, congratulations!
Very nice shoes
Comfortable light sneakers, packed well with an insert so as not to lose shape. On the leg sit like poured. Thank you store!! Fast shipping!
Zahal 41 size came up as poured. Sneakers of their money are worth. I recommend to buy. I took for running I will look at how much enough. i picked up on the insole, as indicated in the recommendations of the store.
To take a short photo! Recommend! I need you to sew Super!