Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Super great. Thank you very much store. Delivery to Azerbaijan very fast
So cute can't wait until he is born to see him wear them.
cute
The product came fast, was delivered the sane month I ordered. Also, the store's communication is top notch. I'll patronize her again and I recommend
Cool slippers). Until you were in business, I think they will be good to wear. Waiting for the owner))
It's non-woven, so it's a baby walking around. I'm satisfied that I bought a 6-month baby!!
Good tapuli Look good on the leg Came very fast Recommend
They're just like in the picture my baby still looks a little big but they look good
The sole is a little fragile, not very resilient but perform its function.
Milota is the most complete!) Came for a Week 3 national parcel via new mail
The shoes are as pictured and very cute. I can't wait to try them on my baby. The package came about a month after the expected arrival date because it was stuck in customs for some reason. Other than that, I am satisfied with the product. I did not communicate with the store.
Very good, like in picture and in the description. However are very round, are not shows. Make the leg slightly squat
Great product. They are beautiful. The dimensions correspond to what is written. I recommend.
cute shoes can't wait to put them on my babydoll I'm getting from my husband for Christmas thank you store
They are beautiful, I asked for those who are warm inside and are beautiful!
Είναι τέλεια!!! Πολύ καλή ποιότητα και καλοφτιαγμενα! Δεν περίμενα να είναι τόσο ωραία! Τα συστήνω ανεπιφύλακτα!!!
Yakist chudova. Recommend!!! I am more satisfied with the rosmir 7-12 days. Dovzhina 12 cm.