Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The jacket is very satisfied! The goods came very quickly, less than a month to the moscow region, the track is tracked all the way! The turtleneck itself is made of good dense material, all the seams are stitched neatly, the rivets work perfectly! I ordered the size 6 m, the label says: 66 (3 m-6 m). The store put the bells as a gift! The product is very satisfied, i will order more, but already the size is larger)
Cool turtleneck!! Came in less than a month in the Moscow region. Packed in a beautiful zippack. Thin child for 2 years height 86 with a margin. The seams are good, the color is very beautiful, modern. The buttons between the legs are reinforced. The collar is still more rack than "Turtleneck", it is fixed with a button and not to expand to the end. Very like the purchase, thanks to the store
I took two pains of different sizes on 6 m and on 9 m, in size do not differ. we have a boy fit in 4 m, given that we wear in a diaper (but we have a large child)
Thank you! excellent product! fast delivery
Bodiki super, I order a second time. Each in individual packaging, the size matches, soft and pleasant. Red when washing a little shedding, but not critical.
Very good product. Recommend. fast shipping.
Delivery is almost 1,5 months. Take a second time. Son 1 Year 2 months height 88 cm, size 3 T us in length well, in width with a margin.
Waited 4weeks for delivery.Love the material
Pleasant to the body, fast delivery is very satisfied with the order, the store is well done.
They are the same as in the photo, a little bigger than I thought but they are beautiful
All very well, thank you store recommended
I love it. They're very comfortable. I'll buy again.
Such as, it looks good cotton.
todo perfecto buena prenda
body super, porządny materiał. polecam
Garniy and yakust is good.
I liked the presentation and the material. I recommend it
Me encanta. es ya el 5° que pido. muy suave y muy completo. muy contenta. lo recomiendo totalmente.
It's the second q I buy very good product.
That's the second I ask, perfect. Correct size
Just color, fabric cozy מאד. A little big
It's already the fourth time I buy these bodys and they're great.
I took the size for 2 years, but it looks like 3. and so excellent. It will be with a margin.