Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
In the image it looks bigger and it is very small but it is practical and in the diaper it fits super well and does not make much bulk and it is music
The little girl will be like, the children are like, the music is like with all the children's faces
Very nice, I thought I was bigger. The suggested age is + 36 months. But it is more for small babies simply, plus it is a complete piece.
Great size, big enough for my 5 month old son to hold and he loves it!! Only took a week and half to come in!
Very good, my daughter loved it! Can buy without fear!!
I just thought it was bigger, but I liked it a lot for my son, it arrived before the date.
I arrived in a short time and although I expected the toy bigger, but I still love it
Arrived very fast, very beautiful, just found a little small
Very good and arrived right, approved... But it's quite small ..... He's about 20 cm
Very beautiful and likes Baby 7 months
bom
Just like in the picture Shipment arrived fast The packaging came defective and torn (see in the picture I figurine)
My son loved, great cost benefit
lovely toy
Great Thank you very much I got everything neatly and everything to my satisfaction and also came fast.
Well received in time thank you to the seller the child likes
Children 7 days, like it. For Dynamo Scotch and good for guesswork
Arrived super fast, I liked it very much. My daughter will love, super pedagogical, with various features and, super colorful, I liked it!
I bought it as a gift for my little cousin, and people are perfect. There are several songs with more than 1 minute that are playing, and not to mention various sounds, there is just not the sounds of the animals that are drawn, but that is the least. Super I indicate the seller and the product.
Arrived before the deadline, it is very beautiful I thought it was bigger... more I liked the child a lot more.
I loved a lot! Does not come with the stack of course né KKK but it is quite easy to find the batteries! Only a week ago, the Green Key stopped working KKK more is very beautiful
People I loved, it's quite small. Super fast delivery too.
Cute interactive and musical baby toys
I received it. Very fast delivery, in a few days I received the order in beautiful horizon-mg. I have not tested yet because it needs 3 batteries and nothing at home.
It's small but it's nice and fun