Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
As the image
They are also padded inside. Very good for the cold season and that you are at home. Comes as is the reference image. It took just under a month to arrive. If I recommend them (:
Sooo soo cute i love them
Duge Class and News
Cool tapuli came. Recommend seller))
Fits well, I bit bulkier than expected, but they stay on thanks to the elastic straps. Very cute.
Value for money is great, they arrived earlier than anticipated and we all loved it, especially my eight-month-old grandson. It's big and I bought them for her size 12 months. They have a little left over now, but they will last all winter.
Highly Reccomend
Lots of time delivery
Pekné, odporúčam
Just in time, before Christmas. The order came just in the estimated time by luck consult and were already in local mail, product as the description and very nice.
Very nice
Hold very well at the foot even small feet! I recommend
Nice warm slippers, neatly sewn, like it very much, but there is a big negative The child's leg sweats in them, although it's cool at home. Maybe it's all individual, but we do.
Wonderful slippers, soft, warm. Our child is just starting to walk and usually throws everything off his feet, but these legs are now warm. Thank you very much!!!
They are small and you cannot use them for 15 months but it takes a 23... a shame because they are cool
Kaptsi Chudovi, I will describe everything, shvidka delivery. Ale rozmir 13-18 m pidyde for a nizzhka 11 cm, for us 13 cm small
Are beautiful!! Thank you very much. I arrived very fast
Duge beautiful, I recommend it!
Shvidka delivery. Yakiste super.
Cute little baby shoes, fast shipping and delivery, thank you.
the model is so cute i love it. I took size 3 but it is not for a baby of 12-18 months this size is suitable for a baby of 9-12 months.
Parfait
Perfectly fit the girl 1,3 on her leg and there is a little stock.
Exactly like picture!