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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Great, very soft, measuring the foot you hit the size without problem
Very soft, wide inside and very easy to put on and remove. The only thing I would add would be more velcro reinforcement, so that it does not remove them so easily.
Beautiful, for daily use, arrived fast
Very good tennis for those who are learning to walk
Good shoe, ergonomic, nothing to send to the recommended umababy Second time 1ue buy Fast arrival
They are very nice.
They put me in their way, they are respectful shoes for babies. As soon as they start to walk, I will buy another one to go out. And this one to be home
Beautiful and seemingly comfortable
Super cute and comfortable
Beautiful
Perfect!!!
Beautiful
I asked them on March 28 and arrived on April 5, super satisfied with the purchase!!!!
Very very good
Very good shoes for toddler,very flexible, perfect for nursery. I’m very happy with this purchase
Very good. Comfortable and very beautiful. I'll go back to buying bigger for sure
Happy with the order
Very good material, the fitting is fair and they look very beautiful
Not ready, just a kind of sneakers. Meakesenki, Garno zrobleni, yakisty translated tsyna, unequivocally. That normal leg for a university. Not to be wide. Delivery for new shvidka
Beautiful, second time I order them and only because my baby changed size, because the Slipper has gone impeccable!
It's the second pair I buy from you. Quite respectful, removable template, without drop, not hard buttress. They could be somewhat more flexible for this age, but for their price they comply well.
Pretty, Size corresponds They are very cute
Very happy with the article. Second time I buy. Respectful with the foot and malleable. Equals size 24.
I loved these tennis I definitely recommend them, they are beautiful
They are exactly the same as the photo, very soft, the only thing I did not like is that having a round last, my baby's big toe is almost at the top of the squad, I asked for 13,5 and the foot measures 12.5, Take that into account and ask for at least a size and a half more than what your children's feet measure. Arrived before the estimated date!!