We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Arrived before the deadline
Much smaller than I anticipated but otherwise good product
Came 14 days after estimated delivery date, all good!!
Duge Class Igrashka for Vivchennya koloriv. Matched children
All fine.
Contributions from villages, masyunki yaskrawi, yakysno nadukovani, without gilochka. Careless for baby
Came to finish the shvidko for 10 days. Garna, yaskrava, dude, I recommend
I like it! It’s very nice
Good product and shipping was faster than expected, I am satisfied and happy
Quick delivery, little bit small than what expected
. Wooden beautiful tabs.
The product is nice and looks like the picture on the website. recommend
Very cute, a little bit thin, pieces are small but not small enough to be a choking hazard.
süper
I buy for my 2-year-old girl, she likes it very, very happy.
Is smaller than expected, but it is beautiful and well built. It's just a little too small.
Garna yaksla igrashka)
Cool jigsaw. The son is happy to arrange himself. Fast shipping, I am very satisfied.
It's very good, it's not very big
Very pretty and practical tray that allows the child to catch the pieces well
Very nice toy.
Beautiful. You can buy without fear, you came right.
Very beautiful, exactly as described. Fast delivery to Canada. Thanks!
Although it landed in the wrong place, it came back to me, thanks to the seller I ordered on a date.
I arrived long before the estimated time. It is a little small how I imagined but my son loves it!