Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Lovely pair of shoes
Warm shoes but rather not for winter because they do not have a very warm Center
Very soft, and well made, very comfortable, all lined inside, and very warm
I will give the seller for the slush. The goods of the priyshvidko were all jammy. Seller recommend
For an age of 1 year and a leg of 11 cm are small, it is a pity that there are no large sizes.
nice
They are very nice. But even if I say 0 to 3 months. The truth is that they are somewhat big. I just have to wait for my baby to grow up and put them on.
As you can see in the product photo, I bought my daughter 13-18 months old 1 year old was full if you want to get it I like it very much, you can order without thinking it came to me before the date I was told Thank you very much.
Super fast shipping, long before the estimated time arrived in chili, they are very warm and look very cute
Very thin, I thought it would be warmer. Absolutely not winter. For a very warm spring (I took it for spring), the store is misleading by the fact that they are winter. The color is lighter than the seller's photo.
Very cute boots, for the spring just right. Sew carefully, satisfied with the purchase)
sweet and soft as described just lighter color than photos, recommend
I liked it! Really we are 11 months old and the Bolsheviks)
I will send a store, the product is a good shvidko. It's one, it's easy to pack, it's not like zim'yatime. And so everything is OK)
Very small. Written for a year. For us only for two months. And so pretty
Very nice first walkers, mieciutkie, little such slippers, mechate outside and inside so sure warm, size rather more for 6 months, recommend :)
Arrived as if it were folded paper but they are the same
Arrived faster than expected, cool)) thanks to the store for the promptness)) ordered 11.11 received 02.12
I liked it very much! Do not smell, a bit dented... but I hope to lie down! Photo is fully consistent
Cool boot size is perfect for warm socks, delivery is fast enough
Great shoes for babies. Lightweight, convenient with Velcro, cotton wool compactor. I took a size of 7-12 m, on a leg of 11 cm (just under my socks). Ideal if not yet walking.
For the price it's just a gift! order to, you will not regret
Super, very satisfied with the purchase, odorless fast delivery as described, no tracking did not communicate with the store
The slippers are chic, light, warm, non-slip, and the price is great. But, unfortunately, we are small. Not even in the back, although they took it, like, with a margin... Will go as a gift)))
Came in two weeks in Zaporozhye, did not communicate with the seller