Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Pickoff bucket hat. Straight chic. I advise everyone. I am satisfied with the purchase
The hat is sewn neatly, fits 58 head size well, nothing presses anywhere. The color is bright. I will use the hat at sea. The mount is good, the wind and wave will not pull the hat off the head. The delivery to Moscow is very fast. I recommend the seller.
Very good product, good fabric, size and design, very fast delivery times all ok.
As is in the description
Is good
Very nice cap
Excellent Product
Shipping is fast and the product is also good.
I bought it for mountain climbing. It's still before use. I'm good with no fault. I 've been shipping faster than I thought.
Thank you.
The first impression was sensational, now and Test to draw the definitive conclusions.
Good product
Great, lightweight hat for all outdoor activities. Fits a head circumference of 60 cm
Good quick delivery.
Great surf hat. Excellent job from the factory and the store!
Very nice hat. The locking mechanism is soft and comfortable. Still need to try it while surfing, but for hiking is quite good.
Perfect delivery as expected
small brim hat. size is smaller than usual Aust sizes so be careful. ear hole straps are not as long as you think. small heads ok. big heads should look else where. material is light and looks weather resistant.
Great stuff. The price is certainly not chic, but I hope it will serve for a long time
The circular field is quite thin, and the whole Panama is thin. On the head 59 cm close to it, probably even a little too small. The strap is stupid, it was small on my head. And it looks like a poduracki... It would be better to just make a lanyard. Had to cut this crap.
It took a long time to arrive. And the selling does not update the shipping, but the product is very worthwhile!!!!
I like the texture very much. It's a powerful wind, so it doesn't look good because of the hat line you usually wear.
Thank you.
Good thing. Two air vent nets, there is a reflector patch and adjustable cord, can be fitted tightly on the head. Pleasant fabric support under the chin, do not rub. Packed carefully. General Recommendation
Good seller, items in good condition, fast shipping