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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
The first impressions are very good. From the moment of sending, it was exactly one month. In fact, it came exactly what I expected, without unpleasant surprises.
Very good and good backpack. Better than expected. Recommend.
I really liked it. They won't regret it.
A very comfortable bag that can store everything necessary, I love
Big One. Strong enough. Operation will show...
The backpack is pretty good and well finished.
Normal backpack. Well sewed. Taken the week before! Recommend.
My husband love, is super nice and big is exactly as in the description
The pack good, come very quickly to the point of delivery
First time ordered backpack gray, it very much. Now black color. The material feels pack a little different. Gray like thick black. Backpack Black is also good, but in future would prefer gray. Good store, backpack sent fast shipping too fast. All happy!
Take 1483,53 For this price probably expensive… but time will tell
Beautiful, generous solid back pack which are money more than worth having it. I hope my daughter that in high school sits there long fun of may have. Bag is also fast shipped and arrived (10 days while 15 day delivery was listed)
Backpack good, wire not put
Exactly as I wish
The parcel arrived very quickly, claims to a backpack, everything is fine
Exelent!!! Same as description!!! good store and very good product!
I liked the backpack!! Good, excellent locks, many compartments, soft back and the backpack itself is not a soft rag, keeps the shape. Delivery lightning. Thank you to the store is great, I want to order another one in this store, only a larger size.
It looks verry nice. Happy with it. Quick delivery
The portfolio really liked. Come quickly. Recommend
Fast delivery times, the bag corresponds quite to the description, I am very satisfied with my purchase.
Quite large backpack, fits perfectly any laptop.
awesomevery happy with store exactly as desribe thank you
I came quickly. Photo matches.
The bag is large, roomy, looks great! I hope and be worn the same.
Backpack such as the description. Super capacitor, firmly made. Recommend.