Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
It is a good product. It is the second phrase for summer use.
It's big and it's cool ~ ~ It's nice to use when camping these days ~ ~ ~ I have to wait again ~ ^ ^
The product is excellent before was the same could not find her great baseball cap for a long time! Went on for 21 days.
Very good for the price
Excellent material. I recommend it.
The right price is good.
It's big and nice. It's neat.
Okay, so comfortable.
Great baseball cap size just for big head fit
I regret buying a little one... it's too big.
The hat is big.
Perfect size so good size good good good
I am very satisfied with the big size. The price is good.
The same with the photo. Great for the price
The delivery period did not take much and I will use it well... I'll buy it cheaply and use it well...
The vinyl packaging was damaged during the delivery process, but there was no problem with the product
1 week that was quick delivery. I loved it. price worth it item. no regret. thanks to supplier. I will be in touch again.
The hat I was looking for ~ ~. We are satisfied with generous and painful
The size is good, but the finish is not right. Just a level to write and carry. Front label? It's a little smaller in size.
I liked the cap. As described. The size corresponds to the large kettle, for which special thanks. Packaging can be better, but the seller is still very grateful. I recommend it.
excellent packaging
I found a hat that was perfect for my husband, who was struggling because there was no hat in Korea.
Great product, recommend
I bought this for my husband...he hasn't tried it yet but I think it will fit perfectly
I take a great baseball cap for the second time.