Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
This is good.
Very well packaged, I was impressed for the size is more big than I expected l, so great purchase. I didn’t check the sound but I will update later, so far is pretty.
Pretty and good.
The receiver is normal, the radio catches. Of course, there are no bass, as many people write what they are. the sound is much worse than through a USB flash drive. The View is cool.
Good column. Loud enough sound.
Great speaker, nice appearance and bass sound! The charge lasts for a long time. When charging, the red indicator lights up and it goes out when the column is fully charged. Remembers the track and the time of the track's stop. All modes are voiced by a female voice in English. FM radio works normally. The speaker is easy to disassemble, the battery is installed on 800 mAh, not on the 1200, as promised by the store.
Lovely)))
Cool speaker, atmospheric!!!
Even the radio works (although we don't really need it)! About the bass sound coming from a kind of baby, I will not say: everything is fine! Thank you for the retro-decor and separately for the fast delivery!!
This article is wonderful, I recommend it. Thanks to the store☺️
Great product! Super fast shipping, less than a week!
perfect
Packed well, for this money sounds normal, it's a sin to complain, I recommend the store, delivered everything in time
The speaker came in full, reliable packaging. Everything works, the radio has not yet figured out properly, for some reason it finds only one wave. I chose the wrong color when ordering by mistake. Wrote to the store, replaced with the desired color. Thank you!
Very pretty, I'm delighted
Everything has come.
Good
I'm soo satisfied with this gorgeous thing! It can play your music from your phone, micro sd or usb drive and also it can play radio. Super brilliant speaker with beautiful design!
Everything is wonderful! Except for the voice of modes!
Very cool column!!! A feeling of a real gramophone is created, especially when ancient music sounds. Only, could not catch the FM radio station, but it is rather not in the column. To the store Thank you very much for just excellent packaging, fast delivery, responsibility and honesty! Product and seller recommend!
Fully cuteness
The goods are delivered on time and serviceable. The product is not made neatly. There was paint on the gramophone, the legs were creatively glued. I'll try to fix it myself.
Брала слушать радио. Отлично!
классно смотрится..и играет ничего..!
Perfecto