Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
I always order this version of the Bona sneakers
Do not slow. Who needs 40 size, they will not suit you, they will look long, because Minimum size store offers 41.
Chudovi crosses for the spring. If you try to try to take the time from the Ministry of Education and Science, you will be negatively placed to the bulk of living people. Light, and in the middle, in the middle of the fabric of the sheathing, there is a place in the winter. Fascism to be punished by skin MITI
Good sneakers. Came quickly. Took for 2 K. In our stores such will cost 5-6 K.
For foot 45 size comfortable. Like this model very much, recommend it! Does not press anywhere. Thank you very much store! Thanks for the insoles!
Great crosses.
Took the second one, satisfied with the purchase
It's all good.
It was what I expected, very good price, very fast shipping
Unambiguous, not genuine leather, but light, soft
Sneakers are great. The size fit. Delivery three weeks.
All is Well)
The first one killed 4 years
The order went 2,5 months and not 2 weeks as stated by the store. Well, at least it came well. At customs did not hang. Sneakers are good in size. It's OK.
All as in the description
Cool sneakers, ordered already the second time, only the first pair had a color as in the picture is light, and now came darker, I recommend
Very good sneakers smell no in size Approached the store recommend fast delivery
Normal sneakers for this price, there was a bit of sticking threads and some package film, quite comfortable and soft, although I'm not used to the soft heel yet. Packed perfectly, blown package and inside the sneakers paper, came whole. The size approached 9.5 on my 43.5. Thank you.
Sneakers for autumn. At his 41 took 42. Have approached
Pancake size 10 took on 28.5 cm stop just my size, but turned out to be a little Bolsheviks it's a pity for his son to give good to him the size a little
Super Mega Cool. Grid dimensional accurate. Packed very well, no creases. Recommend. Thanks store
Thank you store!!! Got the sneakers. Looked at a bunch of reviews. Ordered the size in size according to the table. Approached the size. Sewn neatly. Asked the seller to put additional insoles, and he complied with the request. For this special thanks! The top of the leatherette is soft, the native insole springs. On the leg sit comfortably.
Normal sneakers for their price. Look good. For the season is enough.
The size approached, packed well, thank you)
It's not skin. And so it will go for the season.