Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
In the living look very beautiful. Took for 1600. But that's the delivery why these 39 days, although I ordered simultaneously with others, and those came for 23
A good gift product was not, although I have many orders from this company! The price came out 1519r
At 43 size came just, delivery to Chelyabinsk for about a month, packed normally, but for the summer season in these crosses will be hot
Excellent sneakers, delivery speed and store. Thank you!
Beautiful, the sole is harsh, weight is 2х245г.
The sole of the heels is not glued but in general neither, for such money
The size of the norms, I take the bonus already 9 pair. Externally-not a fountain, as for me .. Took these because of the comfortable pad/thick sole
The store is handsome, sent quickly, packed reliably in the mattress. Fit: wear 41,42, ordered 8,5. Correspond to 42 European. In appearance without complaints. Seller recommend
beautiful
Sneakers came in less than 3 weeks. Packed in a blown bag, there is no smell, the size matches. At its 43-44 size took 9,5, just right, soft, comfortable. Ordered for 1450 rubles., insoles as a gift was not. Let's see how they will be worn. Recommend!
very good.
Sneakers managed to grab at the minimum rate, it's nice. Delivery 3 weeks. Shoes are normal, not super but quite at the level and very strong. Given the price tags in Russia, it makes sense to buy in this store. Especially this store is very responsible. The parcel is sent immediately and normal delivery. A little earlier for a week ordered in the official store. So they came 10 days later.
Came before the calculation period for 2 weeks. At its 42 size took 43 according to the table, because the lift is high and not in the butt. In front of a little space left, not at all critical. Comfortable soft. Comfortable shoes. The first day was the smell of a inflated plastic bag in which they arrived (not in a shoe box) the day after all was weathered. I recommend the store and the very shoes.
Croses are excellent, as in the picture. otherwise we will live, we will see how many pass.
Good crosses. Only with the size lost...
The husband is very pleased, light, comfortable. Thank you.
On the Russian 39,5 took 42 came well. All seams are good, the only negative film inside. xl
At 42 size, 8,5 sat perfectly. Measured insole 27 cm, can be useful to someone. The first time took 9-turned out to be great (on the insole 28 cm.) Have asked to put the spare insoles. The store did not deceive, sent.
Exact to the description, they feel comfortable on their feet and have good maternials. I like them.
Perfectly packed goods, sneakers came in excellent condition, as if they were in a box.
On the appearance all is well, let's see how much will last.
Beautiful, soft, comfortable, not expensive.
Sneakers Super, beautiful, comfortable, advise, the summer the most.
Has come nicely, love is my size just many thanks.
It came in a United Parcel, normal sneakers for this price. We take it for the second time