Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Not the first time ordered 10 + advise
Delivery 2 weeks earlier. Promised on August 28th, came on August 16th. Take the second pair. Almost a year of intensive socks justified themselves.
Good sneakers! It is a pity only orthopedic insoles as a gift did not put :( and so everything is super!
Thank you for the sneakers order did not disappoint, the size matches, respect the store!
There's a little smell.
Came earlier than time, in less than 2 weeks. Sneakers Super, sit like an individual order. I want to order again. Take it will not regret it.
Krosy went to Astrakhan for a month, my size is 41, they read reviews they are slightly different, someone writes take the size in size, someone in size. I took on the floor of the size and did not lose, 8,5 on their grid, sat down exactly, and if I took 41-8, I would have flew because they were were are small Before that, Meryl God in store 42 on my standard 41 were norms. In the photo Brown except God took 12 years ago they had a sole 1 cm shorter but 41 climbed in a moment took in Pyatigorsk. The problem of the bones is the heel of the brown, it quickly wiped out how these will be worn. packed norms in the mattress, asked the store for additional insole but he rolled, The excuses were stung, although they put it on someone. Sid all the rules came out 1400 I will add a review, croses for early spring and autumn, so take with a margin on the floor of the size more, I recommend the seller. All good shopping.
Ordered 10.07 received in URFO 28.07. Packing is super. Sneakers bomb, I take a larger size.
I received the order, everything came up, the colors are excellent, I took my granddaughter, I advise the producer.
I ordered that a year ago that now, the same size, but this time they are small, they press this model, since 4 pairs of different but the size is the same,,,,
Sneakers super, I order more than one year, delivery fast, plus The store put a gift insole!!! The size corresponds to the length of the leg. I recommend this store!!! Enough for 2-3 years of socks!
Size chose by table. At our 43 took 9.5 came up perfectly!
Light, the size corresponds to the grid, there are traces of glue. Let us see what happens when wear it
Foot length 29 cm: Ordered 46 (29.3). If you compare with my Nike Air Monarch iv-44 size, these will be more authentic and a little freer.
Sneakers are excellent, the length of the foot 27,5 ordered 9 size, it was possible 8,5, but so reliable. Thank you to the store for the gift. Until Moscow for two weeks. It's hot in them now.
Delivered on 22 July, shipped on 5 July. Sneakers are dark blue-I take for work because of the convenience of a bonovskaya landing and its orthopedic insoles, although the base insoles are padded gently. In my 44 (9.5) 28 cm foot-in the heel and on the sides press tightly, in the toes above and in front of the fingers there is a minimum space. For walking work with a different clip, I still do not find a better price for such a price.
I recommend, thank you to the store for additional insoles. The dimensional grid is accurate, choose your size according to the table in the description.
Delivery to Moscow for 3 weeks. Packed perfectly. Sneakers are very comfortable. Size fits. I take it in this store not the first time and recommend it to everyone. The truth feels that everyone has a crisis, because. This time, additionally, they did not put orthopedic insoles, with which to walk generally Super.
Delivery to Saratov 21 days. Packed well. The store sent the goods on the day of the order. I took on the size more, came up normally.
Excellent sneakers, I take not the first time) I advise everyone
Crosses are soft, light. Material split. Perfectly glued, no podtetkov. Something like my dead ASIX. The model is made according to US standards. The dimensional grid is correct. There is no sharp smell. Smells of new shoes, like Adidas, Nike and age with them. Satisfied as an elephant)
I buy a second time. The first white, already wear 2 years
Excellent sneakers, previous related 1,5, I order from the same store recommend. The sneakers were 25 days before Omsk.
All perfect, delivery in 7 days, super packing, size as indicated, thanks to store
As always 5 +. I order not the first time. Go size in size. Thanks for the extra. Insoles