Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Good sneakers, I order for the second time, at 37 Russian ordered 6,5 size, to novocheboksary ksarsk reached a month, at my request put additional insoles. I ordered others in cool weather. Good luck and prosperity to the store!
Very comfortable paints for walking, I'm happy
Sneakers are light, breathable, comfortable, the sole bends well. With an orthopedic insole. I take it for a change and for physical education to school. Bona has been wearing for many years, the whole family. Excellent, strong. Fast shipping. The dimensional grid corresponds.
I read reviews, took 41 size, at my 39, well, naturally great. Sneakers really liked, I will order a smaller size. The insole is very comfortable. To Moscow, the parcel was a month.
Cool sneakers, 10 years I buy God, I recommend
Cute sneakers, go in size. I wear 38 or 39 (which one will do) ordered 39 bolshevats, it was possible to order 38. Very soft
Sneakers are good, before the Nizhny Novgorod region went a month ordered already the second. And I do not go anywhere in the bones myself. With the store, the truth did not communicate, and there was no need for this.
Crosses are cool, light, comfortable. Usually I wear adiki, so there is something to compare. I took it for the period of pregnancy, because my leg swollen, so it's a pleasure to walk in them, even for such a pleasant price. In them, the relax insole (separate thanks to the store), the dimensional grid corresponds.
Sneakers are beautiful. In my 39 (25,2 cm) size 7,5/40 was just right. There are no jambs on the sneakers. The back is firm. The smell is there, the glue smells. Not deadly. The insole is good. Packing is inflated film. Recommend. To store-thank you)
Very well sit on a narrow leg, light, comfortable. At 23.5 cm-took 38 size. On one sneaker a small hall from transportation, but I think over time should straighten out, it's fabric. Orthopedic insoles. You can go to the gym in such sneakers, when performing exercises and running the leg comfortably.
Took his wife for a test. Looking neat. The size took on the scale of the tip. Matches. The insole is cool. Recommend!!!
Shipping fast. Very comfortable. They look great. I liked it very much. Thank you store.
Well packed. Beautiful sneakers. At 24,6 cm 40 size approached perfectly.
The second time I make 9 Acas on the Altai all Nord
The length of the foot is 24 cm. And 38 size-ordered 6,5. It came perfectly, asked to put spare insoles. Seller-handsome!!!
Crosses are cool! Beautiful, stylish, color as in the picture. The size in the trail is a little too big, but not critical, because. I have a high lift, a wide stop and not a fact that if I took a smaller size, I would come up. I chose it myself, everything matches. So, girls who want to full foot-choose on a dimensional grid and order, you will not regret. The store at my request put additional insoles, for which he thanks a lot. Delivery about a month.
Size fits. The goods have come not in Hard packaging. Noses are unglued, there are traces of glue on the side. I attach a photo of defects and packaging.
All as in the description, thank you to the store!
Delivery took about 20 days. Everything is clear and fast.
Sneakers are light, comfortable, soft, on the leg sit tight.
Sneakers Super! Very soft and comfortable! I asked the store for the insole as a gift, I did not put it. In my practice, this is the first time. So I will put 4 stars
Bought 8 size this is 26,5 cm foot. I drowned with my 25,5. had to return back to the store and re-order to a smaller size. The second blue I did not age, but opened a dispute for a partial refund. Selling here.
Sneakers are very cool, the insole is comfortable, came faster than the delivery time was indicated .... Thank you very much to the store, for changing my mind with the chosen color and informed in SMS, sent the color what she wanted. Size you need to choose your own what is Russian, the sneakers came a little great, but I'm used to wearing shoes in the butt... Many thanks, for the additional insoles ....
Super sneakers! Delivery is almost a month, and so everything is fine! Focused on the store's grid. On a wide leg 23 cm, ordered 23,5 cm, so that there was a small stock. Finally, the seller sent crosses with his own branded insoles! I order shoes in this store not the first time already. Everything is always on top! It would be very wonderful if the seller always sent shoes with branded insoles!
For such money sneakers bomb! In appearance, they seem strong, everything is sewn smoothly, I do not see any traces of glue. The insole is pulled out, inside is not cardboard (!!!) came in the package, took out flat, not locked/which is particularly pleasant, thanks to the store. Color as in the photo, look worthy.