Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Everything is fine! It came fast. Light, soft. Two weeks of socks, the flight is normal. Recommend. On the 42nd size took 9,5. Photo After 2 weeks of socks.
Good Goods, you need to specify the store's size)
All same as description except for the number. Advice to take the number who usually take.
Size 11 exactly on the foot 28,5 cm, sat perfectly, light, soft comfortable. Thanks to the store for the size advice and fast shipment.
Excellent shoes, light. Sewn well. At 26.5 cm took 43, too big, but you can wear it, do not fly. It came 2 days earlier than in the schedule.
Same as in the photo. They look like they're very comfortable. Some smell but after ventilating it disappears.
Size matching European sizes
Thanks to the store for the goods, the shoes are excellent, the size is accurate according to the table, the delivery is fast 10 days.
Excellent подкрадухи. Lightweight, not to say that is soft and not hot, but quite comfortable. Ultra-quiet. The rain did not fall, but think that the same rules. Arrived in Novosibirsk quickly. Ordered by the table size, measured the foot in centimeters-42 size 27 cm fit perfectly, it is 9.5. Don't be lazy before ordering, pomerte.
The 42 size were too big. you can take the size smaller
super
Excellent and worth buying and the price is very suitable
Product the well-received The product has confirmed the detailing Well-made product 랃 believe. Thank you very much. Lot par. ^^
Corresponds to the dimensional grid. Soft, slightly raised insole. When walking, this insole springs the heel. You need to take exactly the size of the foot