Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Small size for two sizes.
Cros
True to size, well made & comfortable.
perfecta
Mui pretty light looks good worth quick order
Sneakers are good, light, summer, according to Russian standards take one size larger (if you wear 41-take 42) delivery fast, in 2 weeks.
Light comfortable, look like Will when you wear it
buty spoko
Normal Colors for autumn-spring, the most asked for 44 size 45, a little more, take 44! pulled the laces and everything is normal
The size equals the Nike, they are simple but nice, to run I have a better ones, but for the gim they go well. They smell like plastic, cat likes it!
Sneakers fire. everything is super. I recommend the producer. I will order from this producer.
Кросовки на вид выглядят классно Заказывал в конце марта 30-го числа, пришли сегодня 17.04.21 . На вид выглядят отлично. Размер у меня 42 стандарт. Заказал 43 на ноге сидят хорошо отлично. С размером попал в точку.Продавец молодец.
Спасибо большое за доставку быструю!!! Товар замечательный!
Fast shipping. Very nice.
Delivery to Ukraine 2 weeks from the moment of placing an order, the track was tracked all the time, delivered by a new mail, the Assembly parcel, on the foot 27 cm ordered the size 44 stink terrible, but already ventilated on the balcony, glued well, the sole is soft, the crosses are cool, Were packed with a package with air, that would not be crumpled during transportation, excellent, I recommend
Sneakers Super!! At the foot of 26 cm, the size 42 is really great for one size, but I inserted the insole and wear it. I ordered another pair in a different color of a smaller size, I will unfollow the result of fitting. But sneakers clearly go size in size, order a larger one does not make sense. Very comfortable, beautiful, light. The store is clever, fast shipment and delivery, everything is clear. Recommend!!!!
too thumbs up
хорошие боты, брал ребенку. размер совпал (25 см.
Very comfortable sneakers, Ilui size in size, the color is slightly lighter than the store in the photo
Very beautiful shoes, for the summer very even, breathing, at this price lushche nowhere, with delivery had to wait only, but came and it's super
17 days before St. Petersburg, specified with the pradavits size advised 45 on my Russ 43 (27.5) by 2 cm large me, you can not wear a little bit,,, the table is made on the eye, write to the pradavtsu let the size of the ruler of its insole, then do not mistake,
Excellent unique, which if you order exact size, but I recommend purchase I will already order more pairs this week. They last soft, comfortable and very cool. It's like walking barefoot. Wonderful. I'm buying to take Uruguay, I took December 2019 and they're like new. I will take many pairs as a gift, they are ideal. Thanks to the store, the excellent truth buys
Thank the store all, very fast shipping correct size, good communication and very nice and very comfortable sports. Highly recommended
Good and comfortable. For such money, you can not think better!