Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The dress is very beautiful, the photo is the same, the order came quickly
As described. The top is made of lace with sequins, the bottom is made of mesh with lace trim. Back bow on buttons, can be unfasted. The dress is beautiful!
Dress 3 T. Too big for a thin girl 3 years old. Wide and long. Beautiful! As in the photo. We will choking.
Very beautiful dress, it came quickly, the size is perfect! Thank you store for fast shipping!
The dress is very beautiful, even the threads sticking out did not spoil the impression, the only delivery was delayed for 10 days, I was very afraid that it would not come before the birthday, but the impression was super.
The dress met expectations! Very beautiful, the baby was delighted when she saw it. The edges are stitched so that nothing is rubbing or stab, my daughter was comfortable all the holiday. Ordered for 90 cm-3 T, everything is suitable (although I was worried about the size when I ordered it). Steamed so that the skirt was lush. Ordered more shoes for the dress. In general, the dress is super, the daughter was a real princess, the guests admired from the emotions)) they did not communicate with the store, they did not delay the shipment, they sent the order on time. It took about 3-4 weeks to Chelyabinsk.
Delivery is just over a month. The dress is super beautiful and very elegant!!! The bow at the back is attached with buttons. Outwardly the same as in the photo of the store. But so many threads that I cut and removed from the bottom of the dress, I did not take out so much from any thing. Inside the loose fabric is not overlaid, so this is the result. I will not remove the stars, since the dress itself is great. Thank you very much to the seller.
A beautiful dress. For the matinee sheath snowflakes. For height 90, took the size of the 100. The lining is pleasant to the body, nothing colitis.
The dress is beautiful, of course a little thread sticks out somewhere, but this is fixable. very beautiful, took my daughter for 1.6 years. I was pleased with the delivery of 18 days by the new year. The top of the dress is soft, and the hem is lush. Thank you store!
Dress as described. The only one embarrassed was that the delivery was long, it was approximately on December 2 and arrived on December 17. But the main thing was in time for the birthday)) I did not communicate with the store) but everything is super!!! Thanks for such beauty))
Dress is super. Took 110 - 6 tons for growth
Very beautiful dress, came quickly.
Merci beaucoup
Woow