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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Very good seller
a bit out of shape, and weird smell, but the embroidery is good
very nice
Very good product
Wine a little crushed, it would be good if they used some plastic to protect it, but in general it looks good and the delivery was quick
Very well made hat. Color identical to the picture
Ok
Bom !!!
Very good, everything was good, we would recommend
LINDA
Great hats. I've bought before so I know they fit well and hold their shape well even after being washed in a washing machine - on delicate cycle, then dried on a radiator. my picture here they have just come out of the washing machine after an hour long wash and spin speed at only 400rpm. they do arrive with a very strong and slightly unpleasant smell which is one of the reasons I was the hat. Great product, amazing for the price. fits an adult head. the red hat is more of a plum/burgundy colour than what you would think of when someone says red. In fact it's plum. it's not red. in my picture I've placed the hat side by side with a red hat so you can see the difference. the plum colour is a nice colour though.
Very good product recommended for everyone arrived very quickly
Sent the cap as advertised.
Looks good, letters not crossed like the original, but it never claimed to look like that!
This hat is too beautiful... Adjustable for both very big grand and slightly smaller heads. It's really well done... I like it a lot, you know. Arrived 10 days early. Luxury
The cap came broken, the money was returned
The product is correct and arrived in time and form
Very beautiful, buy without fear!
Vowowowo
very good
bom
Sitting generous on the head
Very good finishes, consistent fabric and very well finished. Fast shipping.
Top product, fast delivery. I recommend it.
I liked it a lot, it comes embroidered and looks quite good