Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Very pretty, and it comes very well packaged, in an air bag so it doesn't deform
Recommend salesman, cap worth the money.
Excellent baseball cap, went to Mo a little less than a month. Came in a bubble that kept the shape. Visor smooth, sits like a glove)
Very good, beautiful, arrived before the time estimated excellent I indicate
October 19 made an order, November 9 received an order, a good baseball cap!
Cool and quality
The cap is good and the quality is excellent, but the back strap is not stitched to the end. the dispute did not open, with the store the discount coupon;)
The quality is good, a lot of loose threads))), the visor is hard-the shape holds. Sewn exactly))) still want to wash it) I recommend the store.
Very Summer, thin, sits like poured, but without a hood in winter freeze
Item prishol for 48 days Ukraine Dnepr. The sink is very good. For packing the store all fives. Baseball cap is not small very good.
Very good quality. Thick fabric. The seams are beautiful. Pleases
took a while to ferry it but the product itself is nice
The cap is super, the quality of the stitching and fitting the elements at the height. I recommend.
The cap arrived all well
Excellent, fulfilled my expectations.
Absolutely beautiful i like it sm
Tailoring is not bad all carefully in the photo everything is displayed
Came 10 days ahead of schedule. Cap as in the photo description. Packaging in bubble air. Everything is whole and even. Thank you store!
GOOOOOOOOD !!!
Great cap, delivered in 16 days
OK
It looks good, delivery is fast, tracking, recommended store.
Great baseball cap, good work ..
The cap is cool, it looks good, my husband is very satisfied
Nice cap