Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Came for 2 tizhni. The eyepieces are packed in a pupchata plivka and an envelope, they did not. The business is good, I recommend it
The glasses are good, well packed, came in whole and relatively fast
The glasses came safe and sound, although they were in soft packaging. They justified their money, it looks good.
Cool glasses .. Plastamis, not wide. In general, I'm happy with everything ..
The glasses are super, the packaging is good, the delivery is fast, thanks to the store
Very light pleasant to wear good sun protection
Good glasses for their own penny, shvidko won for three tizhni in Ukraine.
I order glasses for the third time, this is the model. Black, Brown now blue. The delivery is fast, thanks to the store.
Came the TSI, packing on good. For this tsyna chudovi eyepieces. Came to Ukraine for 20 days in the city of Russia
They are precious, for a small face, I loved them.
Duzhe prtkolni, Garno to go around at the University
For that kind of money is very not even bad
Cool, match the store's description and photo. Look expensive and stylish in my opinion)))
Came 3 weeks before Orenburg, the glass is durable, weighty,
Good are very good, but narrow face. Gave them to a teenager's daughter, she is very happy)))
The delivery is fast enough, nothing is broken, well packed, recommended product and store!
Glasses arrived 3 weeks earlier. .. How I wanted such and came... Thank you)
Pretty!
The product is fully consistent with the photo and description. The glasses were well packed and came in perfect condition. The parcel went exactly one month to Montreal (I made an order in the Chinese New Year, so it should arrive faster at normal times). The item was not tracked. I'm happy with everything, I recommend it!
Well, I really liked these glasses!!! Lightweight, comfortable, stylish. That's exactly what I was looking for. Definitely recommend this product!
Good glasses, especially for its price.
Good glasses) came quickly) everything is fine!
Great glasses. Highly recommend
Excellent product for its price
Delivered without external defects, my wife ordered-I am satisfied. thank the store