Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Beautiful shoes, very comfortable, light. Leather, fully correspond to the description. Delivery is fast, I recommend.
Shoes are good, sewn neatly, there is no smell, a very good sole. Inside the leg is comfortable, soft insole. The edge is trimmed with a cloth and it seems to be slightly pulled off, but stretched well, I think in the process of socks will become freer. About that skin or not, no matter what. I took similar years 3 years ago, or even more, but clearly neither the skin, carried well. Fit in size. I wear 35-36. To the store Thank you for a good product, for fast shipment.
Carefully packed! Everything is fine!
Good Goods. leather, wedge low very convenient fast delivery.
Very satisfied with the shoes; soft, comfortable. On the leg sit well, look great. Delivery is fast (approximately 16-17 days to Makhachkala). I took 39 size on the Russian 38, sat perfectly, do not press and do not press anywhere (even my bones are comfortable). In general, I recommend both shoes and the store
Soft .. delivery fast. At the foot of 24.5 cm .. approached .. ordered a larger size so that they were more free but alas .. back to back
Very good shoes, genuine leather, comfortable. Measurement corresponds
Nice
The parcel came to Rostov region for 26 days. The product corresponds to the description: women's shoes made of genuine leather on a small wedge. Size 39 per foot 24,5 cm-slightly small: in fact, the length of the insole is 24 cm. But, since the skin is soft and elastic-immediately stretch and do not squeeze the leg. Suitable for a wide foot. The insole is comfortable, slightly springs. Marriage or unpleasant smell-No. Product Code-recommend!
Thank you. All. Great!!!
Though it is late and understandable. Received it yesterday on June 3 after almost 3 months.
Ordered April 16 received May 26. Cool ballet flats, 0,5 cm unlikely, but stretch. I liked it very much! Thank u!
The parcel came to the Rostov region for a month. The product-corresponds to the description: women's shoes made of leather on a small wedge. Packed were-very good, reliable. On the foot-24,5 cm-slightly small. In fact-insole of the 39th size-on the foot of 24 cm. But, since the skin is very soft-quickly stretch and do not squeeze the leg. Leather-natural. Marriage or strong smell-No. Recommend!
Comfortable
The bales are very good, correspond to oaisia. Seller sent fast
Ballet flats are very soft, comfortable. Size fits perfectly. Delivery month. Recommend. Thank you and good luck in business!
All is well
Very good shoes. Size 40 fits 38. With the size guessed. Very satisfied. I will still order in this store.
These are excellent summer shoes! Completely as in the photo of the store. Made very neat, and the size approached me perfectly. I recommend the seller-responded to my letter, sent the order very quickly. Maybe I'll order another one. Thank you.
Soft and light, like the skin, but a terrible smell, maybe. This is such a glue!? Corresponds to my 39 size
Soft, comfortable, leather. The size took on the store's grid, everything corresponds. The goods are very satisfied. With the seller did not communicate
I hoped that they would fit, it's a pity that they were small in the trail. Made neatly, packed were in a puffy, the fullness is good. The smell of glue is creepy! And walking in them is not very convenient-under the heel some kind of feeling of instability. I took advantage of the free return, it turns out that I paid only 41 rubles. For the package in the mail. And then only because our mail did not have packages according to the size of the parcel and they memorized me huge ((I advise everyone: pack houses in ordinary boxes. There are no boxes on the mail, on packages, or even branded tape
Size at 39 need 42
Description accurate. Shoes comfortable, took for work. At 39 size took 40. Soft, comfortable, on a wide leg approached.
At our 38 came up. Very comfortable, on the average fullness of an unlifting leg is excellent, nowhere does nothing fade.