Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Order navy color but the shop does not deliver the black color as ordered
It is also perfect to reduce the size, so there is a problem with the size adjustment because it is not adjusted
ok
Arrived quickly, beret with great action, very discreet color, dezaine elegant.
Perfect
Too ten is already the second I buy it looked very beautiful on me
Ok. Thanks.
ordered grey,got brown.
Arrived very fast and excellent presentation
Delivery according to the agreed.
Well arrived. Nice color nice material. Adjustable. Perfect
product is as described, arrived fast to chile
Cool cap)! Live looks even better than on the screen! The material is a little rough, but it even gives some spice to the connoisseur)! So who wants to feel like a gentleman or a "sharp visor"-I ask you mercy)!
Great finish product, on-time delivery Great store
That's better than I thought. The size is also adjusted with a button behind it, and it is easy to use.
Great product. Wear with pleasure
love it
nice hát, easy to adjust to the right size
Great
Cap fire. Packed in a "bubble", the fields and edges are smooth, not crumpled, super.
Nice hat, stiching is good. Size is large, my 57cm head fit is just about. Do not buy if your head is smaller than 57cm. fast delivery, thank you store.
The cap is cool. Not super ceremonial, rustic, but neatly sewn. Delivery in inflated bag. Came to the post quickly
Very beautiful as the description loved the purchase.
Received a cap in a "balloon Shanika"))) Such fashionable packaging to keep the product in a neat condition, not crumpled, not deformed. It was even a pity to open it... I'll leave until spring. If anything, then there will be a surprise)) But through the package you can see that everything seems to be in place and the color that you chose.
I'm satisfied.