Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
I love this color I’ve bought eight for my twins four different colors. They fit my little baby reborn very well. Will buy again. In another color.
Very cool suit, wear with great pleasure
Arrived fast, very beautiful and I will definitely buy more
Size mesh matches! The package arrived odorless
Size in size, I would like the size grid and the boys are older. Threads stuck out, but not critically. Nice summer set.
Super, very stylish, I will order more!
It looks beautiful, the size is the same, the fabric is thin just for the summer The strings stick out a bit, but for this price
The goods arrived perfectly packed, odorless. A beautiful suit. Took for the summer to grow. Recommend for purchase
I found the fabric a little bit sparsely.
Arrived quickly at Moscow time, of course, it is better to take a larger size for plump children, our child has a 6-month height of 70 cm, we took 12-18 size with a very small margin
Came very quickly, sewn neatly, took a gift
Great suit. All well stitched
Good suit for the summer. By 13 kg and an increase of 86-87 took the size for 3 years. The baby is not thin and the elastic is tight, but you can change it. For the price just a gift! Threads stick out here and there, but not critically.
Smells like vinegar. Maybe when washed will be softer. But in principle a normal suit for your money
As in the photo. The threads of course stick out, but the price also corresponds. The fabric seems to be breathing. Photo height 80, weight 12 kg. Took the size 2-3 years.
The suit is good, but the fabric is not clear. The main thing is that after washing it looks the same
Lovely suit, will order more
Good suit for the summer.
Beautiful, wonderful simple product loved❤️
The colors are dull, not bright as in the store. The shirt material is not soft. Size is smaller than 1-2 declared
I didn't expect such a good suit to be. Baby 11 months, weight 9 kg.
Beautiful set for summer. The thread sticks out quite a bit. More careful when washing, we sat down to size.
The second time I order a suit, the first was taken all summer, the child is not hot in it, I advise! This time I took a bigger size (2-3 years old), ideal for a child size 86-92)
The suit is good, we are 83-84 cm tall now, I took the size of the 110 for growth, the shirt is not big for a lot, the shorts are long, but the bottom is almost covered in a diaper, I hope we won't be very small by summer
Super