Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Tiko patiko
Ordered 2 backpacks, one came on December 7, and the second on December 20-more than 1,5 months). I cannot say that I am delighted with him, but quite decent for this money. The weight is too light, there are a lot of pockets.
The backpack is not bad, the delivery is fast, there is some smell, I hope it will wear off soon
Came a week later than promised (but all week they wrote that no one was at home and therefore not delivered, which was not true). The backpack is great: soft leather, comfortable, fully designed city handbag backpack
Great backpack, lots of pockets, well-made. soft faux leather material. Came well packed in a bubble bag, so it was not deformed. I recommend the store. I will add a photo.
All as described, beautiful, comfortable backpack and 2 in 1 bag.
I liked the backpack very much. Small but roomy. The accessories are all very beautiful, I recommend
Very cool, better than expectations. Soft, pleasant to the touch.
Very nice from designs đến leather material, for such price ạ. Sewing thread also good anymore. delivery also fast
Everything is as in the photo. A small backpack, but very roomy, many pockets and a very nice finish.
Glory of Ukraine!!!
The backpack is wonderful, fully consistent with the description. Arrived early, which made me happy. The store all five stars.
It looks really good! Almost like genuine leather.
Like the backpack. soft and nice!
Came to Stavropol in a month. Thank you delivered to your home. Backpack as described. Cool. A lot of pockets.
Soft, comfortable, stylish backpack.
Très bien
Cool. not big and not small. what you need. easy. Convenient. pockets are all right! There is no smell. it looks like skin. everything, as in the description and in the photo. most importantly, White! came quickly. Thanks!
Delivery month. Beautiful soft backpack, I really liked. Thank you!
Fantastic bag, loads of pickets to organize within and outside of bag.Soft leather, strong straps and sturdy zippers that open and close easily. Very satisfied
Backpack is excellent!!! thank you very much!!!!
The backpack is great. All seams are even. The size is very good. I'm very happy.
Everything corresponds to the description
Backpack Super! The color is exactly like in the photo, the skin is pleasant soft. Delivery 2 weeks
The backpack is cool, order, will not regret it, soft, fashionable, the size is perfect (not small and not big), there is no big smell, but it is so small, it will wear off, it looks very stylish, many pockets and there is a spare strap, for wearing on the shoulderI will definitely order in another color and in the store from the store I will also look after the handbag)))), I chose for a very long time, I doubted... but, I did not regret it, the order arrived 19 days before Novosibirsk, just a bomb gun))))