Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Beautiful summer dress
Came quickly. The dress is beautiful, the size is M (og 102 cm, from 80 cm), the dress is loose. It was nice to get a gift from the store, hair band
Love the dress. Accurate to description. Thank you
Beautiful dress, very beautiful, the fabric of the dress and lining is good, the size S is 42, the shoulder is perfect in size, fits loose, but the bag does not dangle, as provided by the style. For height 158 length just below the middle of the knee, the neckline is not huge. Delivery in 9 days. I am very satisfied with the purchase. Thank you!
Wonderful cute dress! Everything is stitched smoothly. For a height of 160 cm above the knee. For parameters 90/68/92 ordered S, just right. Size M would probably be wide already. Highly recommend. Airy, light, nothing superfluous.
Beautiful summer, very light, feminine, thank you
Thank you for the dress. For my parameters: hip-106 cm, waist-85 cm, Rost-152 cm dress sat perfectly, almost knee-deep. Looks good, there are small threads on the underside, somewhere the seams are uneven. But overall I'm satisfied.
Nice dress take your measure now q comes wide
The dress is good, gentle, the material resembles crepe de Chine. I thought it would be, judging by the reviews, below the knee, but it's up to the knee and to my 46 Russian wide, and so I liked it very much. Probably make a skirt out of it, an excellent skirt will turn out.
Beauty, glad, thank you.
Thank you! Beautiful, but without gum at the waist, but can so intended then very wide. I gave it to the atelier, so that the elastic band was inserted.
Fast delivery, ordered 27.08, received 16.09, the size approached the Russian 42-44, even free, height 166 cm, OG 86, the fabric is light, too, the fabric is is is there is no lining on the sleeves. A delicate dress. Matches the picture. The store is good, I recommend)
Delivery 3 weeks. The dress is light, with a lining, synthetics similar to chiffon. I ordered M for 84-66-84 to be more free, it was possible and S. The store is responsive, packed well, I recommend the store. The dress is happy.
A beautiful dress, but in front there is no gum and therefore wide and had to give in the atelier to the elastic band sewn, and there said that without gum it is not necessary to wear to Very quickly came the order. Thank you!
Norms