Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Look as pictured! Not made for winter, but super cute and comfy- nice feel.
Excellent suit, took on the growth, stitched all is well, easy, I will definitely order more
love love the set.... so.soft and trendy. gonna order other color as well
Excellent, 3-6 months, on 5-6 will just think
The item is nice, somehow big. The fabric is good but not amazing, it is basic.
Suit as the photo, fabric waffle (like kitchen towel) the same summer, it is not hot. Little sits loose style oversayz
Soft cool suit, think there is a part of synthetic. In general, it looks good
Very cool suit, live color more pleasant. The child took 1,1 m and happy, more not less, they look good wearing can now, but think before years will definitely wear. Fabric soft, suit very soft. Definitely recommend. Goods fast forward, moskvu come in 2 weeks.
Cool soft set. Size corresponds to! In the Don reached for 2 weeks
I liked it so much I bought another one. It’s very nice and soft. Even after watching. I recommend!
Light weight, looks as described pants are a bit big at the moment for my 10month old
The suit. Very beautiful, stylish. Lightweight, cool summer day. Carefully thread does not stick. It quickly in item сдэка.
Lovely set, nicely made, very soft. Highly recommend.
The suit is very beautiful, pleasant to the touch, without jambs and threads. Recommend
Cool suit, coloring as in the photo, the fabric is very pleasant, all the seams are even! I will order more! Size ordered for growth, but if you roll up the sleeves, it still looks cool, we will also wear it!)
It is ideal, it feels like a natural fabric, but there are no sewn labels. I took the smallest size, I hope it will be just in summer! Delivery is fast, for a week in the Moscow region.
The store sent so fast, practically the same day so it was combined delivery, tracking was always timely and arrived much earlier than expected, I ordered March 10th and received April 4th. The colors are identical as the cut, the fabric is not hot, it is light but covers, with a jacket or sweater below applies for cold season. I am completely satisfied with my purchase and will certainly become one of my favorite shops to buy things from my baby boy. Thank you very much!
Charming costume, ordered for the boy. 7 months, 10 kg, height 73 cm, approached the growth. Fabric cotton and elastane, all the same as in the picture, it pleases. The order was sent quickly, received before the period specified. I recommend it to everyone!