We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Fast delivery. Appearance and workmanship correspond to my expectations. The light shoes were not designed for hiking (the description says hiking shoes :-))). was clear to me. But for my purposes and the retail price, everything is OK.
Great sneakers, light comfortable. Arrived very quickly I will make a seller!
Lite and comfortable. I would buy again.
Alles ok
Very good
Very good product. Fast delivery. I recommend.
Good light sneakers arrived quickly
Great sneakers!!!! soft, light, beautiful!!!!!
Very easy lock is very easy
Everything perfect every year I buy some, super comfortable, until they break and I order others, so I have been five years and luxury
Thank you, great shoes, light, breathable with lovely soles. Shock well, light on the go. legs feel confident for a long time Recommend
I find them beautiful I will recommend one or two pairs
Fast delivery, two weeks.
Fit exactly and to my taste.
Light and good, comfortable
Excellent crosses, the same size. fit the leg perfectly
Great value for money
Very well, as always. Fast and at a good price.
The size is not the same, it says 26 cm on the grid, but they press me although I usually wear 25 cm and it fits perfectly.
Delivery so fast that I didn't believe it! I took 45 because I'm doing it. I did well! Happy, very light, they will surely not last forever, but for the super price, I could change every year :)
Too light and thin sole. Fitness shoes or indoor sports
I really liked the tennis I recommend
Very slow shipping at the limit of terms.
Very good product, according to the description! Nothing to say. Thank you
Great product, with impeccable finish! Arrived fast and well packed! Recommend this seller!