Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Nice bag I liked everything very well I'm Satisfied
Great bag, very happy
Great bag. very good. 5 +
Satisfied as a boa constrictor
Class! The bag came without damage. Very beautiful
In general, a good bag for your money. Bought for motorcycle riding. There are flaws in appearance. Still need to be packed more carefully. Dents on the front side.
A worthy knapsack, but I thought too much less. Locks could be placed on the inner pockets to keep the content in place
Very good material, the bag is comfortable, the lock works, medium size, the only thing... could make the shoulder strap removable. Much better than waist bags, water-resistant fabric, hard front. How the armor will come down at the Disco
This excellent, looks very good material And now put it to the test
Super Super bag!!!
The bag is super. Ordered both sizes, but only received one (smaller size) it is great, hope the store will resend the larger size again
The bag is very cool
Everything is as described, the bag is great, I took it as a gift, and the packaging is decent and the product, thanks to the store)
Comfortable, well-shaped
I arrived very well protected, I like the material, it seems durable, the closures very good material, very safe, excellent purchase, I recommend it.
Fully matched Expectations!
shipping fast, everything good, my son likes it
Excellent, I like it very much, the only bad thing is that it doesn't bring the key to change the lock combination, fits my Nintendo Switch Oled with everything and cover
Bought the bigger one (with security lock). Not as good as it looks on the picture but ok. Haven't figured out how to use the lock yet but I attached instruction photo to this review.The inside of the bag is VERY thin. See for yourself.
I liked the bag, it corresponds to the description, the parcel came quickly.
Excellent.
Thank you! Shipping fast. Packed well. The product does not correspond to the description, as there is no code lock, as shown and described in the order. And in steel everything is fine. I recommend the producer.
Took 11.11. I did not feel a special sale. Regular price for this bag.
It is suitable for simple bags that can be used with headphones and auxiliary batteries in winter.
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