Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The dress is chic! I was thin afraid that the S would be great, but the village is good, only the hand will have to be redone a little. I think to order another one in another color only.
It's just a gorgeous dress, it's perfect on me!!! Looking forward to summer to wear it
Exact to the photo. Very fast shipping, and the fabric is very soft
A stunningly beautiful dress. On height 150 long, I will trim. Synthetic fabric of course, but pleasant.
Super dress!!!
Did not come removed part of the amount is not clear why
The dress is super! I take the second! Sits perfectly) thanks to the store!)
I ordered a dress for the second time, another color. I liked it very much. And the model itself and fabric
Dress fabric Blue, size S will pass on M, I turned out to be great, I will not be able to wear, only to change or give someone
The dress is beautiful, on height 164 length in the floor
Nice dress
At 44-46 L large in the waist. I have a waist of 77 cm. I will suture
It's just super!
The dress of the village is perfect, worried that there will be little. The dimensional grid corresponds. The only thing, from below there is no lining, the dress shines through. On the bodice is a double layer, you can wear without a wall lamp. I did not communicate with the store. In the heat-it will be hot in it.
Slightly shines the bottom
I liked the dress, I picked up the store's grid, everything came up)
Heavy synthetic fabric, in size all norms
Nice dress. Slightly too big in the chest, re-sewn rubber. In the waist, the village is perfect
The dress is cool.
Очень красивое платье! Сшито хорошо. Ткань шелковистый полиэстер, приятный к телу, струящийся. Размер М на мои параметры рост 162 см, вес 59, 93х72х93 см сел прекрасно. Рисунок ненавязчивый. Планирую купить в других цветах. Рекомендую продавца и товар!
The dress is very beautiful, everything is neatly sewn, the fabric is pleasant, it does not stick. The color is pale yellow. The label says 95% cotton, but it doesn't look like cotton. On its parameters-79-61-90, height 156, took the size of Xs. The dress came, except for the length (which in principle I expected with my height)) -straight to the floor)) but this is decided of course, I will shorten a little. On a small chest the village is good, on a large may not be enough. The order is very satisfied! Thanks to the store!))
Look really good just like the pictures it’s a little bit wierd in the boob area from the side but everything else looks great
Omg the dress is fit me my favorite dress right now
She's great! I took Size S and I'm 1m58
The dress is chic. This is the second time I order here in a different color. Neatly sewn, no defects, looks good. It came down in three weeks. Track was tracked. Thanks store)