Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
They are very beautiful just like in the photo, fall in love and size corresponds.
So beautiful, so elegant, just looking like a “WOW” ❤️. Very Fast delivery as well.
It's so cute ^ ^
Beautiful!
the fabric on top is not as picture, but it's softand overall nice dress
Beautiful
Perfect as AU the picture
Very cool dress, they took me to the prom in kindergarten, the village is perfect, it looks decent!!!!
Received well before the date. Too Beautiful at the time when ordering I had not noticed the course in front and long behind. And low I love too beautiful I recommend
Well received the dress for my daughter it is very beautiful I will send the photos later
Happy with my order very nice thank you
It is a beautiful dress, bright, color as the image. The only thing is that the stars in the tulle skirt are stuck and they will surely fall with use and washed.
Amazing dressss
Very pretty! Quite consistent with the photo. And the size guide matches well. Very good purchase. I recommend this store. And the expedition was steep.
Perfect dress, also is in the photo. Can buy without fear. Beautiful beautiful beautiful.
Thank you for the gorgeous dress! It was just what we needed for my five-year-old daughter. Even though she's a bit tall, the dress fit her perfectly, and she was absolutely thrilled. We were pleasantly surprised by how early it arrived. Thanks a lot for making her day!
Very beautiful his beasts very cute color
Beautiful, better than photos
Beautiful dress!!! Perfectly sewn! All the sequins, all the ribbons, everything is perfect! And the delivery is generally super fast, promised in 4 weeks, arrived in 2! Thank you store!!!
Beautiful dress! Ordered on April 23, arrived on May 10 in Belarus. Ordered the child to go to the wedding, which will take place at the end of May. I was very afraid that I would not have time to come, but then the 10.05 came. Thank you very much for this store! Even though I didn't ask. The dress is chic, with a few layers of tulle + cotton lining. Daughter is delighted! I will definitely order again.
Great beautiful fluffy dress! Took for my daughter's graduation in the garden! I hope the sequins will last long! Came to Moscow very quickly, in just 15 days! The store put the crown as a gift, it was nice. 126 took size 8 for height, fit perfectly!
It's pretty ~ ~ The size of the size, the plastic underneath? The material is spread out with a potato .. The rest of the lining and the net were spread out with a steam Iran.
Just gorgeous as on the description a real princess dress. For the price it is above I highly recommend the dress
Dress fits very well, but the glitter sticks through the shoulders.
I recommend. Product as described