Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Beautiful
It is beautiful I would buy again
just like picture
The dress is as in the picture, we 125 a little too big, but thanks to the belt it is not visible, we have not yet steamed it, it does not look so impressive, the delivery is fast.
Very quickly arrived in Belarus in 2 weeks.
To Belarus in 33 days. The size needs to be taken more than you need.
Edtn super cute fabric is vast beautiful are very beautiful dresses and they sent them to me vast later
Dress is very beautiful, meets expected. My daughter looks very beautiful. I took Size 110 for her, she is 4 years and 3 months. Mega quickly received, 21-03 ordered. 31-03 delivered home!
Thanks to the store for the wonderful dress. Beautiful, made of good fabric! Lining and petticoat-Cotton, body-friendly. The bodice is velvet with sequins. Of the minuses-the lower cotton skirt is not completely sewn, in one place the seamstress missed it, but for such a price it is forgivable. The defect does not affect the appearance in any way. My daughter is almost 7 years old, the size of the 130 is 6t just in length, but it is large in width. But it was expected-my child is very thin. The dress is designed for a standard children's figure. Recommend product and seller! The seller answers the questions, helps to pick up the goods. 5Post delivery is very fast.
It's rather rose Golden
Dresses are beautiful. I am very pleased with them and will order more from the vendor
I strongly advise you not disappointed at all
The dress is amazing, shiny and sparkling when I steam it is lush. There are strings somewhere, but this is not so critical. Before ordering, I specified the size, indicating the data of my daughter. The store said which size to take, and it fit perfectly, thank you very much. The goods arrived before the specified time. Recommendation from me
this dress is amazing and deserves every single penny
I like bcp it's identical to her even really at the top.
Is very cool, I love it, my niece is miy delighted with the dress. I recommend you a lot and it arrives very fast❤️.
beautiful, my daughter loves it. thank you
wery nice
perfect! so pretty.