Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
I take the second time, in this down jacket is much smaller than the fluff, not blown, let's see how to warm it will
Everything is fine!
I came quickly. Color cool purple. At 52 size ordered 4XL
Loved! Love it! Arrived very fast!!!
Perfect
At 42 the size is free, but I wanted so. There is already such a down jacket, only less size, sleeves are short, I 've been wearing 3 years. washing in a typewriter. But the first one is straight white, and this yellow one gives, it does not like, it can be washed. Until the jambs noticed. We'll see.
The 44 fit perfectly. Beautiful, easy. I happy! Very
Cute cloak thin for spring or autumn. Winter will be cold. Sewn well, but inside out can not wear, not very beautiful. Select the size more accurately, malomerit.
As usual super are those płaszczyki and delivery date. Kolorek bajeczny and stitching too❤️
Ordered two down jacket white and blue size 4XL parameters 105*93*110 height 170, got good, a little loose. The size of both jacket identical, but the content down there. In a White down jacket No down collar, and Blue opposite the collar is very much and feel that there padding polyester, not down. In blue is absolutely no down in the arms in the area of arms, in white is down in the arms. Then as lucky.
Nice stuff, my 94/75/102 size fit perfectly, came quickly,
its ok, very good
The jacket is very much. The parameters of height 170 105*90*110 4XL ordered. Sits well svobodnenko pictured jacket measure a thin jacket, you can wear a warm clothes, would also be good. Size 3XL would be too small.
As usual, very good, well-made and in beautiful colors, thank you
I advise a jacket. It looks very beautiful. Suitable for spring/autumn. There was a small problem, the store was very kind and resolved the situation.
Coat Super need to stick the size in tabelce - 2 cm and is OK. recommend same I shop one more for mom. Dziekuje
At 50 Russian size took 5 XL, there is a stock. You could take a smaller size. Sewn well. But of course thin, maximum wear in autumn. It came very quickly, tracking works. As a two-sided thing I will not wear, the underside is not very beautiful