Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
I received my order quickly enough and well packed I advise this store
Good camera, worth the money. I recommend the store.
Good product and good store.
good item I recommend
Super fast delivery corresponding to the description. Very well packed.
Connected by LAN without problem. Very fast shipping. Good camera with reasonable price
Thank you.
The camera arrived quickly, works fine, spins, writes, connects without problems, for this money the camera is excellent for a summer residence.
Arrived super quickly, and everything in order already and the second one I buy, product answered my project.
Perfectly packed.
Well packed, shipped fast. Good store
Everything in conformity
Package arrive in 6 days super well packed nikel package more than plug in
Good communication with the store
The product arrived before the deadline. Now I'm gonna test. I hope it's okay to eat the other one I bought.
Successfully received camera, negative points: its rotation to drop or right is very slow, image is a little bad, but for model and price is good. Positive points: it has alarm with various types of sounds, flashlight, option to switch between infra red or normal mode, in addition to having pre-programmed scenes and it is easy to install.
Very happy with this camera in fact I have several because very rarely they disconnect and when it does it re-connects alone without the need of unplugging from the network to restart the manually like others
Great camera for this money, but you need to take more permission if you want to use it on the street...
Perfect with 3mp and 32gb sd, simple and fast setup
Very fast delivery. Perfect product. Mounted, in a moment connected to the WIFI and immediately working. Congratulations very good product.
I 've got that brand of yours. Is phenomenal. Don't change the camera yet. Thanks for the speed!
Camera OK for the price. I have doubts about the rain resistance once she has holes for the audio in the rear. Motion detection does not work 100%.
I take it for the umpteenth time. Good things for their price, except perhaps a little big. For entrance rooms and observation "entrance, exit" is the very thing. Can offline mode and record on the map by movement. Write directly to the network-either for a fee (in the SmartHome) or through the Tuya Gateway (in the home assistant).
As the description, very good definition and easy installation
hadj sole troubles with a caméra, but vendor fixe it quickly. I will ordre again.