Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
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Excellent, I have already installed and it is working perfectly.
nice...
Quick delivery and well packaged. Item looks like the description. Great seller. Camera looks like it will meet my requirements. thanks
Great camera, super Image, digital zoom works, motion detection, human tracking, I'm very pleased.
Thanks to the seller, easy to install.
Arrived well packed, arrived fast in 6 working days. Excellent image, I already had 3 of 3MP this is higher, when I bought it did not have European standard pin that is Brazilian same, I ordered from UK but to my surprise I was sent the European standard so saved me having to use adapter. It prints when there is movement and you see it through the Smart Life app.
All OK
The camera is good for your money! I have not yet understood why I do not see the memory card from the video camera. I hope I'll figure it out. There are many advantages of this company in relation to others. I recommend the seller. Thank you. Pretty fast delivery!.
Viskas Kaip aprašyta. Greitas pristatymas. Arm the pajijungia. Labai patenkintas.
The camera is just top! Recommend you will not regret!
Very good camera for its price
Good material I complete my installation starts in 2021. The maternal is compatible which allows a good evolution of my monitoring device The material is reliable and with a very good optical resolution. The seller remains reachable and responds to technical questions. This is perfect. I recommend.
Garna camera. Is not very sensitive. In the regime of the visa party, the head of the party will be replaced by the pepesuvait self-styled. Having turned on the bob through a smart life, ale you will. Galmivna piece PC. And if you get it through Tuya, then everything became OK! To get into the Web mode online. The camera of the Bula in the way of the cob was connected via Wi-Fi to the phone, but for the same time, the demand Bulo knew the router and the camera went through the Internet access. Here everything is class, once twice and ready))) having taken the five, it is not critical, only brothers and 3 m. Seller recommend.
Good image works well
The seller did not indicate the full address. Had to put the parcel on the wanted list. Shipping more than 60 days. The camera itself is good. Description corresponds. There is an infrared backlight... in the dark it can be seen well. I put 4 stars for long delivery and not full address. The camera is definitely worth the money. I recommend it.
The camera very good, good definition, you can interact and record
The product is fully as described. The camera connected without problems. This is not the first camera I buy from this seller. I recommend the seller.
With the app of yours that I had in another camera was configured very fast, it also brings a sd, I did not give the resolution matches the description, I hope Yes, well it looks good, not so much in the dark, it is a pity that it has a connection for 5g and only 2,4 gigahertz, but not that Evil
At the first turn on, everything is buggy and slows down. Turn on and connect to Wi-Fi and wait 15 minutes until updated.
I bought two cameras: one from 3Mp and the other from 5MP. During the night time it is possible to better notice the difference between the two. Analyzing the two photos, we verify that the 5MP camera makes a much sharper image possible. The 3Mp camera, however, even at a short distance (from 3 to 5 meters), does not allow a very clear image of the objects in front of you.
Everything is correct as described, but the camera with the charger or the charging cable does not give it the power and you have to put another cable. The seller is attentive.
Camera works, connection easily. The image is normally (day-night) on the map writes.
This is my second. Very satisfied with the first one we have been using for over a year, I wanted to buy the same model. Always easy to use with the app on your phone. I'm not very good with phones and computers, but I managed to install everything. It's simple and effective. Fast sending and well packed.
Fast delivery. Compliant product