Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
All works
It arrived in two days of delivery and abandoned. It's a 5pin that's easier than the one sent from Korea. If you plug it in without a power button, it's a raw charm that comes in? And the cable is short, so the installation is hard. I think I should buy separately. I used a lot of smart home products like this, so it was very easy to install. Just harmful to the heart. When I tell the dogs, the cat comes and stinks and overcomes, I buy a few more and install them in every room.
Marchetrès bien
Stood outside all winter. Worked without problems. Recommend
Some store perfect Auxiliary me to Dawn 3 cameras clearance Countless documents countless ביוקטריה it reliable seller זכית בכבוד בתגובה from client מישראל Welcome bar given וסרמן also language העיברית What a perfect seller Helped me get 3 cameras from customs Innumerable documents innumerable Biometrics is a reliable seller You were honored to receive a response from me, a customer from Israel Welcome to with bar Natan Wasserman also in the Hebrew language
Ball Show, I have not tested yet, but with the Tuya app I have no doubt that it will be excellent.
Super happy exactly what I wanted I recommend it
It is exactly as the other you buy and super fast wine will certainly buy again from this supplier
I really liked the camera, the only thing I would like to be better is her microphone to hear the sound of the environment better
5 minutes the flight is normal, tuned in swoop
Fulfills the proposal, the image is good, the motion sensor and notifications work. I installed it has 4 days and I am using 64GB card. I thought it was great, cost benefit excellent, arrived long before the deadline.
Excellent IP camera works very well good viewing angle are set very easily by just reading a QR which provides the program for the link I consult via Internet live camera to see the pet is doing
Works perfectly as described, super funktions in App. Love the clear picture… infrared night mode is amazing.
I thought it didn't work but I tried another WiFi and it goes well
The order arrived within the specified time The workmanship is good.
Camera in working condition, shoot well, works with Tuya app.
Product according to the description. Very easy setting and good definition image. I recommend the product and order one for a friend.
It's worth the rain for the price
Compact camera with razor sharp picture. Motion detection works perfectly, even in fast moving objects such as a car. Installation is easy and you have the operating instructions not needed. I have the camera linked to the smart life app and not on tuya app. Full control via app of camera! Fast shipping to Netherlands.
Nice camera but it doesn't work with Google assistant. I've tried everything but Google home is unable to see the device.
All great. The camera works perfectly. It is 1080mp and its definition is extraordinary. It comes with a kit to hang it upside down. With its charger. The Speaker works perfect. It hears so loud that it distorts a little bit. The application works perfectly. The camera motion controls are going great. The perfect motion detection functions. All right. The shipment has been fast, before the indicated time. By putting a paste, the charger cable measures 50cm. Approximately. At the moment there are no problems. I recommend it. A real city Spanish.
Bien
Great camera. Focal length about 2.8mm. The turn is very nimble. Connection is lightest, in less than a minute.
The manual is not in Korean, so I'm a little bit
Camera for your money what you need. There is IR backlight mode. Microphone SD card all works. Without backlight, the matrix is quite sensitive. Photo attached