Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Ok everything perfect super fast
omg!!wonderfulllll
Fast shipping and well packed. Easy to install and configure. Good image. The price seems acceptable to me. Thank you.
I needed one to see the little one and it works wonders even without light. I recommend it.
The installation was complicated for me, the manual is in English and the application can be put in your language. The HD color image and infrared at night wars you of movements, but the camera does not move. You move it from the mobile application. It has a microphone and speaker, I speak from the bathroom and my pet barked, I heard it on the mobile. You can save in the cloud to be able to view the recording from anywhere, there are severe plans. Excellent and recommend the store. Thank you the installation was complicated for me, the manual in English and the application you can put in your language. HD image color and at night infrared, warns you of movements, but does not move the camera. You move it from the mobile application. He has a microphone and speaker, he speaks from the bathroom and my pet drill, I hear him on the mobile. You can save to the cloud so you can view the recording from anywhere there are several plans. Excellent I recommend the seller. Thanks
I like the price of rain.
The app is easy to install. Please note that there is a little bit of a microphone that works for about 2 seconds.
Very fast shipping, for the moment need to install and check its operation
great camera. work perfectly. the store is very trustworthy and respond to every email. i recommend this seller
The best cameras I 've ever bought and your app is free. To take into account because there are other applications that cost pasta
Fast shipping and tracking by delivery mail. Very well with this store. Need to prove
Very good product... Meets expectations, good and sharp image. Perfect cost/benefit... I would just like to know how to set up the camera for two cell phones.
The camera works, connected to the smart life without problems. The shipment and delivery is fast.
Great image, easy installation, very satisfied with the purchase!
I have not placed this yet, but I already have a few and they are perfect
Delivery to Irkutsk less than a month!! the camera works normally! there is no damage to the delivery!
Interesting camera, but not very video. I put 4, although the video for 3 pulls. And so the store is great.
The cat liked everything, too. For this money, perfect! Cooler than Sonoff, took at the same time. Came to Chelyabinsk in a week! The store threw a 32 GB flash drive, for which Thank you! Later I will write further.
Good cost X benefit camera. I bought it to see my Shitzu when I'm away from home and it met the expectation well. I can follow her on her cell phone, and even get her attention by talking on the speaker. Has a good transmission and good image. The motion notification function works well and you can adjust the sensitivity. I can move the camera in any direction anywhere I am. Really very good
Great camera for your price. There is a necessary thing in the Thuja ecosystem
Excellent camera, I take the third, they connect easily, it works quickly.
Quietly changed the design. Removed the false antenna, but the thread for the tripod is also :(. Was prettier. Inside seems to be the same.
Hello, good afternoon, arrived a few days later The product is very good the image it produces is very good sensitivity to movements also the speed of rotation up and down is good we are happy the aesthetics is very good is a camera that does not have antenna built in physics so it gets less in the way of sight when you turn 350 degrees
Downloaded the app on the apartment code, everything works! Motion mode, night, speaker system, very convenient
Works perfect, connected to your smart immediately