Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The first time the setting was too difficult. It was also difficult to catch WiFi because 'I kept trying but didn't seem to be.' The WiFi grab should automatically be the next nap progress, but it does not just 'nsed' Press, is he a device?? It was kind of weird. It's set up anyway, but I hope you can use it for a little longer??
Take 3MP, it is better. There the interface is more modern, apparently the firmware is fresh.
Good image even night, looks and can be talked about, easy to handle. Very happy with the purchase. I have it on top of the lamp because it needs power supply. I need to try the micro usb card
The camera is great. Signal Good and night vision too.
Good camera, stable, I had no problems. I'm using 15 days
Everything came quickly. Item until satisfied. Works well!
Nickel product and complies with the description works perfectly well
Great store, quick reply! Delivered everything perfectly! The clarity of the cameras is excellent, he writes a memory card, the smart home picked up this right away. For purchase recommended!
Camera pending to try, it is a gift for Christmas, as soon as I try I notify again, although others that bought are great,
It came very fast and worked but then I unplugged to put into a new area and it stopped working! Erased the camera from the app and when I plug the camera in there’s no sound or ability to connect. I pushed the reset button several times for up to 10s but there was no change
After receiving, the camera does not work, despite the various attempts, I did several techniques, also being in contact with the store but nothing does, I'm disappointed, the seller replied but did not wish to refund the product
According to the description. Very good picture. Fast delivery. Recommend.
Already bought 3, but every time I buy send me a different version, the penultimate not works well, lock Very has external antenna, when try to move in turning the camera restarts lock, and yet the source came with bad contact! Bad purchase!
Is the third buy. This still not tested, but apparently all OK. Only the delivery time 15 days was not fulfilled. Took this time. otherwise, OK.
Perfect. Good image, has zoom, motion sensor, motion warning, night vision. Works with smart life. The highly recommended store, helped me a lot for ls configuration.
Everything works well delivered quickly.
Very happy with it works well I go there another order.
A simple installation product and high-end performance I recommend
There was a problem with the last two cameras I bought but the store fixed it without problem s.
Arrived in exactly 20 days in Fortress/CE. Picture note 10, audio note 3 (is very bad!) but served the purpose of watch my cats while am out. Recommend, best value. Application with several features cool.
OK for your money. Quickly sent and delivered. Thank you.
I'm delighted for now.
When moving, it's less noise and it's on both sides. The recording will be captured. Black and white color. Motion detection is a little slow. At this price, I just don't want to use it expensive. I bought less than 30,000 won when I was bluff.
Great camera. Easy to install though you have to be connected to a 2.4 network. I chose the 1080p camera and the resolution is great and the camera works fine with the app.
Store makes very fast shipping loved It is easy to install and to configure it easier still has nothing complicated, the very compact camera fits in any room of the house without taking up too much space.