Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
But asking for a previous mind and they didn't get me. Home and they still haven't paid me back
The box is all crushed, the headphones are whole, the sound is normal, there were already headphones from this company
Headphones came to me in 11 days, the sound is excellent, the backlight is perfect, the box was a little crumpled but everything is whole. I'm happy with the package.
Arrived perfect well packed.
Ordered 11,11 chose express delivery, came in more than a month, other goods from China came much earlier than this smoking express delivery, in particular TC DPD all the time waited all day of the courier, lost a day, then, on 8th, and just 15 only in the evening brought! In general, I do not advise anyone to deal with the "hole" TC DPD, second time I had to deal with them and both times such nonsense! Don't send this finished company
Headphones came within 12 days, the order is satisfied. Ears keep freely, the sound though not too loud, but it's even good, less tired. It came by courier, thank you to the store. For the splitter Special Thanks
Very worthy look, comfortable. Well packed. Lights glow The sound is normal, but to expect something fantastic is not worth it. Corresponds to its price.
Everything is cool, the delivery is generally super fast! Recommend!
I ordered the same headphones two years ago, in another store. Broke it. These are not different from the old ones. Sound for its price is good. Included is a plug for connecting micro and headphones for TF, which can not but please. Came the goods quickly, 3-4 days before the deadline.
The child really liked. Cool!
Headphones are excellent not the first time I take and always at 5 C +
The goods came as in the description
The package has arrived super fast. As described, I haven't tried yet, I'll leave my opinion later.
Headphones are very good, the sound is excellent. Belarus came in one month.
Headphones comfortable beautiful
Very good headphones, just chic, sound at altitude noise reduction is present, when connected via USB they are highlighted, delivered very quickly, to the house
Profits quickly, well packed, correspond to the description. All functions work. There is a feature. Plugs of headphones, microphone and illumination are connected into one cord. Seller recommend.
Everything came safe and sound. Excellent headphones, the sound is good.
good mic and sound, a little tight to my head.
Normal earphone
Good sound, but the microphone is quite quiet. For its price is ideal.
The box was damaged, the headphones themselves were not damaged, they work perfectly excellent sound for 5 +, but I estimate the microphone for 4.
The goods came well packed, everything works, I'm satisfied
Everything works fine Headphones norms.
Headphones received the child all satisfied thanks to the store