Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Headphones are an excellent store too))) I recommend very much! All as in the description of the goods) delivered very quickly, even before the term
Thank you very much to the manufacturer, the headphones are cool! the box was a little on mint but it's not a problem, inside everything is whole. The child is very pleased and this is the most important thing. And it came very quickly.
Fast handling and shipping. Delivery by courier to the apartment. I took my son for study. I recommend the store.
Fast daughter in the RB (11.11 took, 01.12 already took). Headphones are horrendous. I took the same replacement (2016G, 5 years served). There are small differences from the previous ones (it feels a little lighter. The sound is different from the old ones but has not yet felt better or worse). The sound does not wheek, does not crack, does not give mono. The microphone is like this, there are no complaints. Surprised by the adapter for connecting to a mobile.
Delivery to the Moscow region in a few days. The box slightly crumpled, but inside the headphones are packed in bubble film, so it's not scary
The microphone is good, though not strong noise. The sound is wonderful, the volume control works, everything is wonderful.
I love it my son is going to read like this it’s looks just like it does on the phone and everything comes with it
I got it, everything is fine.)⭐& Middot;⭐& Middot;⭐& Middot;⭐& Middot;⭐& Middot; The sound is excellent. Thank you store.❤& Middot; Recommend.
Headphones came 2 weeks before the Ivanovo region, quickly! The son is happy, he liked it!
Headphones are cool, when connecting to a computer glow, the sound is good, the microphone is working, there is an adapter sent for two or three weeks like
Normal headphones. Everything works. My son liked it
4 days late, sent not to the delivery address, but to another post office. The goods themselves are norms. For a company of norms.
Headphones are cool! Massive, dense. I bought it as a gift, so I did not check completely. Connected to the phone, work. Sound good. Seller Long did not send the goods, video because of 11.11! But they came unexpectedly quickly in the 5th. The box is whole and the goods respectively too. The purchase is very satisfied. Thanks to this store.☺
Sound for your money norms. Delivered in 2 weeks. The headphones were packed well enough (though the box in 1 place was torn, but the contents are in order). I advise you to purchase (nuance: headphones are very large)
Good headphones, comfortably sit and sound good, included an adapter for the phone, a box is a little mint, but inside everything is intact.
Headphones magkie, large, sound acceptable. Everything works, sent quickly.) glow only if connected to the computer (from the phone will not glow)
Thank you very much to the store for the parcel. She came very quickly. I ordered express delivery, but I did not expect it to be less than a week. Everything is in excellent condition. The only one, the crumpled box. It is a pity, because it was for a gift, but I do not have any claims to the seller, since I understand that it is delivery. But still, I would think about the navel, the kind of goods will be better. Everything is in working order, I checked everything. Everything is exactly as it was indicated and as it was shown in the photo. Thank you.
The order went to the Rostov region thirteen days, promised faster. But still fast. The box is pressed, but inside everything is whole. Everything works checked.
It came even before the declared time, everything is fine!!! I recommend!!!
9 days.
Earphone Super In Labinsk came in 9 days.
The parcel arrived very quickly, thanks to the store for speed, bought at a discount during the sale, delivered in a few days
While everything works, it looks nice, delivery surprisingly by courier directly to the house, although I live in a farm almost without civilization. I'll use it. If I do not like it later, I will add a review.
Everything works