Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The price-to-cost ratio is very good. It is light and generally just comfortable, and it is very good to put it on lightly when you go out. And the delivery period was also fairly fast, and the packed condition was very good.
these are very lightweight and comfortable and I am enjoying wearing them to work. size is perfect.
Shoes did not go long. Ordered one and a half sizes larger, guessed that the rise was small. On a grand scale is not worth buying.
Impeccable and easy-to-wear shoe. like picture. Size 44 fits perfectly. Nicely processed.
Are much better than you expected, very pretty.
I have ordered red brown colour but i have received yellow brown colour. It's okay. Happy with my purchase.
Light and cost-good excellent
Shoes came without a defect, the factory smell is too much. On the Whiglyad is not. Everything is good.
It's the second time I 've bought these shoes and they're very comfortable and flexible. Genuine leather and rubber sole. I recommend them 100%. Carving agrees with Spanish measurements.
It's comfortable.
It's not good. The finish is very good, but this is also a disadvantage. The floor is thin, so I'm at home. I put on the insole, so it was better when I walked, but the disadvantage here again... .. The insole is getting smaller, so if you buy it, you'll buy it in a large size. Okay, okay?
Thank you very much for fast delivery
Very nice and tailor-made
Nice shoes, happy with my purchase
I'm satisfied with the fast delivery.
I will use it well at a cheap price.
The size is accurate and the wear is good.
Suitable for narrow leg
That's exactly the right size. It's okay for the price.
I thought the product would be just because it was very cheap, the product is great because the packaging is not good. I didn't know that this product would come for only 10,000 won. The price ratio is the best.
good finish
Comforted, lightweight and good ~ dig a lot ~
It's so good. I feel good when I first put it on. The size is also perfect.
ⵎⵣⵢⴰⵏ
It's price-to-price. It is completely in size.