Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
came very fast and in good condition its very roomy and big i can put my 14 inch laptop in just fine it has many pockets everything seems intact and i love the material just the bag i always wanted!
i thought it will be more big but its not a problem. i really like it
Sincerely hoped it would be a little bigger, the size covers my needs but I was surprised. Good material and the zippers met and very much the "security" I needed to have.
Very beautiful
Very nice and cn muxas sachets
Good briefcase! More beautiful Having arrived shvidko!
The backpack is very small for what I am used to but it is still good for the price, it fits around 5 medium books a case and a bottle
little bit smaller but it's great I love it
Great products, tough fabric and good workmanship!
It arrived in just 10 days at CDMX, it has a good size and good finishes. For its price is a good backpack. Good space and practice.
Duge is a good backpack. I will chip for the school, so I can throw a Bagato into it. I will not inspire one thing by the hands of this strong and doviri Iz for the walking regulation of the dovzhini, ale crash test in proischov and a heavy wagu like pidruchnikiv and tablet vitrimu.
The handles don't look strong. But the rest of the description is correct. Arrived in Brazil in a week... and I received it in less than 15 days. Mto quickly.
This beautiful, same as the images
Very cute casual backpack in a nice army green color. Seems to be well made. Had a slight (dye?) smell when taking it out of the packaging but it dissipated quickly. True to the pictures and just what I was looking for!
The backpack is very cute, spacious, and has quite a few pockets as the photo shows. Although the stretch pocket on one side is quite narrow and you must assemble the back straps on your own (or perhaps it came to me like that, I don't know).
so good! cat for size reference :)
Good backpack, many pockets, I ordered a second time for my brother
It’s simple but I like it like that. It’s not that big but it can fit my books just fine. And it can also fit my water bottle and umbrella just fine
I CANT EXPLAIN HOW MUCH I LOVE THOS BAG IT DOESNT FEEL HEAVY WITH ALL MY SCHOOLS STUFF AND IT HAS SO MANY POCKETS AND I CSN FIT SO MUCH SHOT BRO GET IT ITS AMAZING it ship wayyy faster than I thought
Better than a lot of backpacks around, the fabric is perfect, it seems to be weight resistant, and this is great for me, there are several small bags and very spacious, I really loved it, not small as they say, the size is perfect and arrived very quickly, I recommend enough
Excellent suitcase, I like how it looks and is suuuper practical! Excellent purchase, very satisfied!
I loved it, it is wide, and it brings many departments...
Very beautiful and it looks well detailed as the image only that the color looks a little low already as if it had several washes, everything is well and arrived ahead of time
The backpack is very light but it is what I promised, there are several things and it is beautiful, it is smaller than it seems
Super fast and compliant. Thank you