Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Fully correspond to the description. Soft, comfortable, like home slippers, on a wide leg with a high lift. I ordered a larger size because of the fullness and rise, the shoes came up, though in the sock extra 1 cm, but this is not critical. This is the most comfortable shoes for me. Packing is super. Delivered in 18 days. The parcel was tracked. Thank the store for the service. I recommend to buy.
Excellent! Soft. On the Russian 39 exactly. I hope they will be well worn.
Odorless, very soft, the back including. The sole is honeycomb, it is unknown how long it will last
At its 37 size ordered 38 size
Nice shoes. Natural leather. Very soft, light.
Arrived for a month in the national team parcel natural leather simpotichny neat.
Thank you! soft, comfortable, I recommend to everyone.
Shoes on a narrow leg. Otherwise, everything is fine. Leather natural, delivered quickly
I ordered it for my mother, June 9, in Postamat-June 27. The shoes are soft, my mother liked it, the size approached, guided by the size table.
Go in size, take on size
Soft, light, on my leg sat perfectly (39R. Medium fullness). While very satisfied.
Just received very good furniture Time
very nice and comfortable
She bought myself, and my mother too. Leather myagonkaya, legs comfortable, wear them for 3 years and my mother is also happy
Very pretty, comfortable leather!!
Shoes for work, very soft and light. But I'm a little free. I think when they are carried, they will be big. Fit on a wide leg. I have a foot length of 25.3 cm, width with a bone 10 cm and very loose and in length and wide with a toe. I would have more fit size 9.0
super!!!!
They arrived in time and shape, I loved the super well-protected packaging. They're very pretty! Thank you.
Delivery month to SPB. soft, comfortable. skin. Not in cold weather. The insole is not leather. The length of the foot is 26 cm. Fit well. 11 size. Color as in the photo. I recommend.
Order made 25/11 arrived on December 21 Order in inflatable film. The skin did not crumple, a small smell faded after 30 minutes. The sole is rubber, stitched, inside on the rubber sole are two insoles. Shoes soft, color as picture. At its 39 size with a wide foot took 11 42 Chinese. The most that, came up perfectly, does not press anywhere. Legs like slippers. I like it. Thanks to the store, although I did not communicate with him. I take the second time. Took two different pairs, came in one parcel.
Very long delivered. The description corresponds.
Just little boys lovely shoes Super
Cool lofers. Everything matches. At 36 took 6.5. It would be possible to 6, taking into account that this is the skin. Delivery less than a month. Packed very well. I recommend.
I order shoes for the first time, i have rus.40 size, ordered for 25,5 cm. The size approached the leg perfectly. Took in the mail, well packed, without damage, the skin smells. I liked everything, thank you!
This is the second pair that I went together very quickly cool