Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Everything came right, let's see if it's really good!
Received all items. Everything was packed properly except the serum which had leaked a little bit into the box. Very satisfied with the shipping duration. It arrived earlier than expected. The product itself is very light on the skin. Leaves the skin very soft. I am yet to see how the long term effects are. So far i would say this was a good purchase
Very good gave results already in the first weeks
The vials are too small
Package received, package super. All bottles are saved. All as described. Thank you
Well received thank you very much to sit
Everything arrived complete and in very good condition. Thank you!!! I'm on time.
All came tidy, and well packed suoer. Many thanks!!!
super set, enough for a long time .. I advise everyone
We tested all is super arrived as described and'll write as it is
Cool
The boxes are slightly crumpled in the corners. There are spuds. Inside the package is wet. The liquids were leaking, although I asked to pack well
The smell is good, I like it very much, the skin of the face is good
I ordered 2 sets at a time, highly recommended, everything came together
Even better than last time!
Packed perfectly, thanks store
Just started using.
I haven't tried it yet.
Everything is fine, it is delayed .. I hope not for allergies❤️
Great. I advise everyone.
Great set wish these were bigger sizes
The set arrived quickly. It's whole, very well packed. The size of the bottles is certainly small, but the price is also consistent. When it's over, you can safely order more. I have not tried the funds themselves yet. I put the scissors in the photo so that it was clear what size the box was.
Ameiiiiii, they are very cute, they may look quite small, but they yield a lot. Delivery was very fast, and the products are with the ad.
The goods arrived already after a week. The cosmetic smells very well and quickly absorbed. I am satisfied. Thank you
The courier just delivered today(Was to come next month). The products all came even being small but I just thought I should come a flyer what and each product and how to use them.